Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ilia Williams

Middletown,NY

Summary

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Energetic cashier with several years of experience assisting customers with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boosts sales by explaining current promotions, relating to customers and building rapport.

Overview

4
4
years of professional experience

Work History

Line Cook/Cashier

Panera Bread
Middletown, NY
03.2022 - Current
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.
  • Communicated effectively with other staff members regarding orders and menu changes.

Hostess

Outback Steakhouse
Middletown, NY
08.2021 - Current
  • Greeted guests warmly upon arrival, seating them promptly.
  • Maintained a clean and organized dining area.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.

Library Assistant

Kutztown University of Pennsylvania
Kutztown, PA
01.2021 - 05.2021
  • Maintain a clean and quiet work space.
  • Answered phones to respond to patron inquiries or direct calls appropriately.
  • Complete tasks on the computer and around the library.
  • Performed basic computer troubleshooting and maintenance tasks.

Education

College Degree in Accounting -

SUNY Orange
NY
09.2024

College Degree in Business Management -

Kutztown University of Pennsylvania
PA
05.2021

High school diploma -

Delaware Valley High School
PA
06.2020

Skills

  • Host/Hostess
  • Restaurant Experience
  • Money Handling
  • Cash counting
  • Stress Tolerance
  • Front Desk
  • Organizational skills
  • Microsoft Word
  • Administrative experience
  • Workload Management

Accomplishments

  • Been recognized and celebrated as employee of the month by my current employer

Timeline

Line Cook/Cashier

Panera Bread
03.2022 - Current

Hostess

Outback Steakhouse
08.2021 - Current

Library Assistant

Kutztown University of Pennsylvania
01.2021 - 05.2021

College Degree in Accounting -

SUNY Orange

College Degree in Business Management -

Kutztown University of Pennsylvania

High school diploma -

Delaware Valley High School

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Ilia Williams