Iliana Chalupa
San Andreas,CA
Summary
Very dedicated and team oriented. Love to see fresh faces and maintain a professional and positive attitude. Outstanding customer service, communication, and social skills. Strong organizational skills with ability to carry out important tasks with minimal supervision.
Ability to follow injection-control and safety procedures in carrying out daily phlebotomy functions. Always compassionate and have an extraordinary foundation of knowledge with legal guidelines and health precautions.
Overview
4
4
years of professional experience
Work History
Server
Doke Sushi
Murphys, CA
03.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Host
Perko's Cafe
Jackson, CA
02.2024 - 11.2024
- Greet guests, handle consumers complaints and needs, handle all situations with patience
- Monitor handle transactions among guests, and products that customers consume
- Provide accurate and proper wait times, monitor waitlists, and manage reservations
Housekeeper
Rancho Murieta Inn & Spa
Rancho Murieta, CA
09.2023 - 02.2024
- Vacuumed, dusted, notified managers of necessary repairs, assisted guests when necessary
- Reported all safety hazards to the guest or self to the manager
- Trusted and respectful around guest's personal items and space
Host/Busser
Highway House Restaurant & Bar
Jackson, CA
04.2021 - 09.2023
- Properly handled transactions among guests, and products that customers consume
- Provided accurate and proper wait times, monitoring waitlists, and manages reservations
- Maintained a clean area, and a positive attitude always
Education
Medical Assistant Diploma - Phlebotomy Certificate
Campus (formerly MTI College)
Sacramento, CAHigh School Diploma -
Amador High
Sutter Creek, CA06.2023
Skills
- Telephone Handling
- Local/State Health Laws Knowledge
- Knowledge with infection control
- Administering injections
- Skill with communication and patience with others
- Preparing charts, Insurance and Billing Claims
- Knowledge with patient privacy and HIPAA
- Experience with customer service
- ServSafe Certified
Timeline
Server
Doke Sushi
03.2025 - Current
Host
Perko's Cafe
02.2024 - 11.2024
Housekeeper
Rancho Murieta Inn & Spa
09.2023 - 02.2024
Host/Busser
Highway House Restaurant & Bar
04.2021 - 09.2023
Medical Assistant Diploma - Phlebotomy Certificate
Campus (formerly MTI College)
High School Diploma -
Amador High