Iliana Lopez
SeaTac,WA
Summary
Proven expertise in facilities maintenance and customer service, demonstrated through a track record of enhancing cleanliness and efficiency at Surface Art Inc. Leveraged advanced mopping techniques and a customer-focused approach to reduce germ spread by 30%. Skilled in innovative packaging solutions, ensuring minimal product damage during transit.
Overview
10
10
years of professional experience
Work History
Janitor
Surface Art Inc
01.2024 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
Packing and Shipping Clerk
DII
09.2018 - 11.2023
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Implemented innovative packaging solutions, minimizing product damage during transit.
- Minimized returns due to damage or incorrect orders through diligent attention to detail when picking items from shelves.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
Server
Overlake Terrace
12.2014 - 10.2017
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor - General Bachelor
Complejo Educativo
El Salvador 12.2004
Skills
- Cleaning and sanitizing
- Customer service-focused
- Mopping Techniques
- Dusting proficiency
- Facilities Maintenance
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Janitor
Surface Art Inc
01.2024 - Current
Packing and Shipping Clerk
DII
09.2018 - 11.2023
Server
Overlake Terrace
12.2014 - 10.2017
Bachelor - General Bachelor
Complejo Educativo
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