Iliana-Marie Benton
Mitchell,SD
Summary
I've always tried my hardest with my work, and I ran into attendance issues at one of my jobs because of a home situation, but I haven't had any since.
Overview
2
2
years of professional experience
Work History
Crew
Mcdonalds
Mitchell
02.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
Kitchen Helper
Countryside Living
Mitchell, SD
02.2023 - 02.2024
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Stocker
Walmart
Mitchell, SD
08.2022 - 02.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Consistently lifted materials weighing as much as 35 pounds.
- Maintained effective team member communication.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Education
Mitchell High School
Mitchell, SD05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Cleaning
- Taking Orders
- Self-discipline
- Flexible Schedule
- Integrity and Honesty
- Safety awareness
- Verbal and written communication
- Drive-Thru Operations
- Heavy Lifting
- Learning Agility
- Inventory Restocking
- Performance Improvement
- Menu Memorization
- Telephone Etiquette
- Cooking
- Food Running
- Beverage Preparation
- Ordering Procedures
- Diversity awareness
- Influencing skills
- Table setting knowledge
- Cleaning and organization
- Critical Thinking
- Order Taking
- Cash Register Operations
- Stocking and Replenishing
- Foodservice
Timeline
Crew
Mcdonalds
02.2024 - Current
Kitchen Helper
Countryside Living
02.2023 - 02.2024
Stocker
Walmart
08.2022 - 02.2023
Mitchell High School