Iliana Nava
Cove,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Trainee
Walgreens
08.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Stocked, labeled and inventoried medication to keep accurate records.
- Completed insurance forms and billed insurance companies.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Coordinated verification and filling of more than 400 daily prescriptions in high-volume retail pharmacy environment
Pharmacy Assistant
Columbia Basin Health Association
03.2022 - 12.2022
- Verified patient data and billing information while strictly maintaining confidentiality according to HIPAA
- Utilize professional telephone etiquette when calling patients regarding medication and provider teams regarding their patient(s)
- Prepared and dispensed medication according to clinic standards
- Utilize software such as Liberty and Centricity when needed
- Greeted customers and responded to questions with friendly, knowledgeable assistance
Education
Associate of Applied Science - Biology
Lee College
Baytown, TX06.2025
High School Diploma -
Chiawana High School
Pasco, WA06.2021
Skills
- Customer Inquiries
- Operations Improvement
- Problem-Solving Skills
- Inventory Organization
- Attention to detail
- HIPAA
Certification
- Texas State Board of Pharmacy Pharmacy Tech Trainee License- Active
- Washington State Licensed Pharmacy Assistant - 04/10/2023- 04/12/2025
Timeline
Pharmacy Technician Trainee
Walgreens
08.2023 - Current
Pharmacy Assistant
Columbia Basin Health Association
03.2022 - 12.2022
Associate of Applied Science - Biology
Lee College
High School Diploma -
Chiawana High School
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