Iliana Osorio
Whittier,USA
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
3
3
years of professional experience
Work History
Cashier
Levis Strauss & Co
Commerce, CA
10.2025 - 01.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted customers with product inquiries and purchases to enhance satisfaction.
- Collaborated with team members to ensure timely restocking of merchandise.
- Resolved customer complaints effectively, promoting a positive shopping experience.
Employee
Star Light Cinema
Whittier
06.2024 - 09.2024
- Handled Financial transactions
- Maintaining cleanliness and organization of venue
- Efficiently stocking inventory to ensure smooth operations
- Implemented promotional signage to boost sales for featured products.
Cashier
99 Cent Store
Pico Rivera, CA
05.2023 - 08.2023
- Handled returns and exchanges, ensuring adherence to store policies.
- Trained new cashiers on operational procedures and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
Bachelors -
Cal State Fullerton
Fullerton05-2028
High School Diploma - undefined
Applied Technology Center High School
Montebello06-2024
Skills
- CPR certified
- Ability to work effectively in fast paced environments
- Experience in customer service
- Competent in handling financial transactions and inventory management
- Interpersonal skills
- Proficient in Microsoft Office Suite (Word, Excel, Powerpoint) for document creation, data, analysis and presentation
- Team collaboration
- Customer service excellence
- Time management skills
- Written and verbal communication
LANGUAGES
Fluent in English with a strong understanding in Spanish
Timeline
Cashier
Levis Strauss & Co
10.2025 - 01.2026
Employee
Star Light Cinema
06.2024 - 09.2024
Cashier
99 Cent Store
05.2023 - 08.2023
High School Diploma - undefined
Applied Technology Center High School
Bachelors -
Cal State Fullerton
AWARDS
Honor Roll