Marlon Williams
Sacramento,California
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Five Guys
Sacramento, CA
12.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
Test Engineer
IBEW Local 357
Sacramento, CA
10.2023 - 03.2024
- Developed test plans and strategies for products.
- Documented defects found during testing process.
- Participated in bug triage meetings with developers and project managers.
- Ensured the quality of software applications before release to customers.
- Created traceability matrices between user stories and test cases.
- Provided technical guidance to junior team members on testing processes and procedures.
- Maintained up-to-date knowledge of new technologies related to software testing.
- Verified that all components meet design specifications and standards.
Lead Cashier
Safeway
Sacramento, CA
07.2022 - 03.2024
- Greeted customers and provided excellent customer service.
- Assisted with training new cashiers in departmental operations and procedures.
- Ensured accuracy of all transactions by verifying prices, quantities, discounts.
- Maintained a clean and organized work environment to ensure customer satisfaction.
- Provided support to other departments when needed such as stocking shelves or running register.
Lead Sales Associate
Mercantil Bank
Sacramento, CA
06.2022 - 02.2024
- Greeted customers and provided product information.
- Provided customer service to ensure satisfaction.
- Organized store displays for maximum visibility of products.
- Analyzed monthly sales reports to identify trends in customer buying habits.
- Supervised a team of sales associates on daily tasks and operations.
- Managed inventory levels by placing orders as needed.
Lead Server
Fixins soul kitchen
Sacramento, CA
04.2020 - 03.2023
- Managed staff of 6 servers, delegating tasks and ensuring timely completion.
- Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
- Developed and implemented standard operating procedures for the restaurant's dining room operations.
- Monitored inventory levels of food items and alerted management when supplies were running low.
- Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
- Performed cashier duties such as taking payments from customers and making change accurately.
Education
Ph.D. - Law Enforcement Administration
Stanford University
Stanford, CA06-2028
High School Diploma -
Sacramento Charter High School
Sacramento, CA06-2023
Skills
- Cash Handling
- Customer Service
- Product Recommendations
- Payment Collection
- Cpr Certified
- First Aid And Cpr Certified
- Microsoft Excel, Project, And Visio
- It Service Management
- Geotechnical Process Interpretation
- Welding Maps Preparation
- Product Inspections
- Troubleshooting And Diagnosis
Languages
Japanese
Professional
English
Professional
Certification
- Class A license
- Food handler certification
- BLS certification
- Certified medical assistant
- Forklift certification
Timeline
Cashier
Five Guys
12.2023 - Current
Test Engineer
IBEW Local 357
10.2023 - 03.2024
Lead Cashier
Safeway
07.2022 - 03.2024
Lead Sales Associate
Mercantil Bank
06.2022 - 02.2024
Lead Server
Fixins soul kitchen
04.2020 - 03.2023
Ph.D. - Law Enforcement Administration
Stanford University
High School Diploma -
Sacramento Charter High School