Pamela Johnson
Fridley,MN
Summary
Dynamic and reliable cashier with proven expertise at Walmart, excelling in customer service and cash handling. Recognized for enhancing customer experiences through effective communication and teamwork. Skilled in POS system operations and conflict resolution, consistently promoting loyalty programs and ensuring accurate transactions. Committed to maintaining a clean and organized checkout environment.
Overview
13
13
years of professional experience
Work History
Cashier
Walmart
09.2011 - 02.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with inquiries, providing product information and support.
- Handled cash and credit transactions accurately, ensuring proper change distribution.
- Collaborated with team members to streamline checkout processes during peak hours.
- Engaged with customers to promote loyalty programs and special offers effectively.
Education
High School Diploma -
Fridley High School
Fridley MN Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Cash management
- Cash register systems
- Cash handling expertise
- Product restocking
- Payment processing
- Conflict resolution
- Product knowledge
- Refunds and exchanges
- Issue resolution
- Complex Problem-solving
- Merchandise restocking
- Cash drawer balancing
- POS system operations
- Payment collection
- POS systems
- Staff training
- Refund handling
- Guest inquiries
- ID verification
- Attention to detail
- Inventory management
- Currency counting
- Inventory control
- Order packaging
- Decision making aptitude
- Sales expertise
- Daily reporting
- Retail merchandising
- Product recommendations
- Drawer balancing
- Returns processing
- Point of sale operation
- Purchase assistance
- Point-of-sale system operation
- Order verification
- Reports and documents
- Point of sale proficiency
- Records maintenance
- Fraud prevention awareness
- Loss prevention
- Identification checks
- Loyalty program promotion
- Staff mentoring
- Proficient in software
- Payment posting
- Regulatory compliance
- Sales techniques mastery
- Liquor regulations and compliance
- Report preparation
- Expense tracking
- Liquor law compliance
- Multitasking and organization
- Organizational growth
- Clear communication
- Empathy and patience
- Data entry
- Inventory restocking
- Training and onboarding
- Complaint resolution
- Credit card processing
- Basic math
- Visual merchandising
- Upselling techniques
- Sales transactions
- Promotions and discounts
- Credit and cash transactions
- Checkout monitoring
- Transaction handling
- Dependability and reliability
- Gift card handling
- Hospitality and accommodation
- Ordering and stocking
- Online orders preparation
- Financial records oversight
- Point-of-sale system
- Exchanges processing
- Scanner operations
- Receipt handling
- Merchandise exchange
- Problem-solving
- Honest and dependable
Accomplishments
Awards in Customer Service
Timeline
Cashier
Walmart
09.2011 - 02.2025
High School Diploma -
Fridley High School