Iliana Ozuna BSN, RN, PCCN
HealthTrust Workforce Solutions
San Antonio
2
Languages
1
Certification
20
years of professional experience
Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Work History
FT Charge PCU RN/PRN House Supervisor
1 Year 3 Months- Led nursing team to ensure optimal patient care and safety standards.
- Monitored compliance with hospital policies and regulatory requirements consistently.
- Mentored junior nurses, fostering professional development and clinical skills enhancement.
- Led shift handover meetings effectively communicating critical information about each patient''s status ensuring continuity of care.
- Oversaw patient admissions and discharge processes, enhancing workflow efficiency.
- Collaborated with interdisciplinary teams to improve treatment plans and outcomes.
Hospice Registered Nurse Case Manager PRN
2 Years- Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
- Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
- Served as a liaison between patients, families, and healthcare providers to ensure seamless delivery of hospice services.
- Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
- Maintained accurate documentation of patient interactions, assessments, interventions, and responses to care.
Registered Nurse, Float Pool
8 Years 5 Months- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Float and adapt to various units quickly.
Registered Nurse, Intermediate Care Unit
2 Years 1 Month- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
Nursing House Supervisor
2 Years 3 Months- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Made sure all units were staffed appropriately.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Charge Nurse, Progressive Critical Care Unit
4 Years 10 Months- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Supervised and managed daily scheduling, tasking, and administration.
Insurance Agent
1 Year 7 Months- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
Team Leader
8 Years 2 Months- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Education
Bachelor of Science - Nursing
Associate of Science - Nursing
High School Diploma
Skills
Flexible and Adaptable
Supervision and leadership
Organization and Time Management
EKG/Telemetry Monitoring
IV Insertion/Maintenance
Analytical and Critical Thinking
Problem-Solving
Multitasking Abilities
Self-Directed
Certification
- Progressive Critical Care Certification(AACN,2019)
- Basic Life Support Certification(AHA,2023)
- Advanced Life Support Certification(AHA,2023)
- Pediatric Life Support Certification(Emedcert, 2023)
- Trauma Nurse Core Course Certification(ENA,2023)
- NIH Stroke Scale Certification(2023)
- Nonviolent Crisis Intervention Certification (2021)
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
FT Charge PCU RN/PRN House Supervisor
Baptist Medical Center
06.2025 - CurrentRead More
Hospice Registered Nurse Case Manager PRN
Trinity Hospice
09.2024 - CurrentRead More
Registered Nurse, Intermediate Care Unit
Christus Santa Rosa Hospital
08.2022 - 09.2024Read More
Nursing House Supervisor
Baptist Medical Center
12.2020 - 03.2023Read More
Registered Nurse, Float Pool
HealthTrust Workforce Solutions
04.2018 - CurrentRead More
Charge Nurse, Progressive Critical Care Unit
Baptist Medical Center
02.2016 - 12.2020Read More
Insurance Agent
AMAX Auto Insurance
06.2014 - 01.2016Read More
Team Leader
Whataburger
04.2006 - 06.2014Read More
Seguin High School
High School Diploma
Read More
Baptist School of Health Professions
Associate of Science from Nursing
Read More
The University of Texas At Arlington
Bachelor of Science from Nursing
Read More