ILIANA VAYMAN
Chicago,IL
Summary
Dependable worker who is successful in providing fast, high-quality customer service to guests and clients. Organized and adaptable professional with expertise in conflict, team collaboration and resolving issues with customers and management.
Overview
18
18
years of professional experience
Work History
Assistant Lead Planner
Stunning and Brilliant Events
10.2023 - Current
- Supported lead planner in overseeing projects from inception to completion, ensuring high-quality results.
- Proactively identified potential risks or challenges within projects and developed appropriate mitigation strategies.
- Developed strong relationships with clients, fostering trust and rapport for ongoing business opportunities.
- Adapted quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.
- Developed tailored event plans to meet client objectives, ensuring seamless execution and positive guest experiences.
CARE COUNSELOR
HOLOCAUST COMMUNITY SERVICES
09.2022 - Current
- Counseled Holocaust Survivors on a weekly basis
- Co-lead a survivor therapy group
- Provided case management for over 150 survivors
- Referred survivors to resources in the community
- Visited clients in their homes for wellness checks
- Participated in a Holocaust events committee
- Educated youth on Holocaust history and trauma
SENIOR PHARMACY MANAGER
MEDICINE SHOPPE PHARMACY
01.2007 - Current
- Resolved customer problems and questions on a daily basis
- Delivered fast results to customers
- Discussed clarifications of prescriptions with physicians
- Continuously worked with hospice facilities to provide quick care to patients
- Ordered medication on a daily basis through warehouse suppliers
- Maintained inventory and invoice information
- Trained new pharmacy technicians, ensuring customer service standards were met
- Interacted with physician offices to verify new prescriptions for potential fraudulent activity.
EVENT PLANNER
EVENTS BY IV
05.2015 - Current
- Executed plans exactly as clients envisioned
- Communicated effectively with suppliers
- Organized 20+ person events successfully
- Negotiated contracts to better serve clients’ needs
- Consulted with clients on catering, venues and budget options
- Coordinated schedules and timelines for events
- Conferred with event staff at event site to coordinate details
CERTIFIED SCHOOL COUNSELOR, RITENOUR HIGH SCHOOL
08.2020 - 06.2022
- Counseled students in grade 9-12 using solution-focused and person-centered approaches to address various concerns
- Advised and assisted students in crisis situations daily
- Co-lead student leadership organizations
- Created an after-school club for mentoring teen boys
- Delivered counseling curriculum to classrooms
- Implemented workshops to guide parents/guardians in social-emotional techniques to support their high schoolers
- Coordinated and led SST meetings for students who were not being successful in school
- Referred students to outside agencies and community services
- Chaired the trauma crisis intervention committee
ELA TEACHER
CERTIFIED SOCIAL STUDIES, WARRENTON HIGH SCHOOL
08.2018 - 05.2019
- Taught in small groups in an alternative high school setting
- Met the social and emotional needs of students by constantly advocating for them
- Implemented IEP’s and 504’s for students by differentiating instruction
- Administered student assessments to meet academic needs
- Worked with fellow teachers, counselors and administrators to ensure students’ academic success and social/emotional well-being
- Reflected on evaluations to improve my teaching styles to fit the needs of every student.
Education
BACHELOR OF ARTS, HISTORY -
University of Missouri - St Louis
St Louis, MOTEACHING CERTIFICATION, SOCIAL STUDIES & ENGLISH LANGUAGE ARTS -
University of Missouri
MASTER OF EDUCATION, SCHOOL COUNSELING 7-12 - undefined
University of Missouri
Skills
- Ability to quickly resolve customer concerns
- Detail-oriented
- Effective at working in a fast-paced environment
- Outstanding communication skills
- Management and leadership skills
Languages
Russian
Native or Bilingual
Timeline
Assistant Lead Planner
Stunning and Brilliant Events
10.2023 - Current
CARE COUNSELOR
HOLOCAUST COMMUNITY SERVICES
09.2022 - Current
CERTIFIED SCHOOL COUNSELOR, RITENOUR HIGH SCHOOL
08.2020 - 06.2022
ELA TEACHER
CERTIFIED SOCIAL STUDIES, WARRENTON HIGH SCHOOL
08.2018 - 05.2019
EVENT PLANNER
EVENTS BY IV
05.2015 - Current
SENIOR PHARMACY MANAGER
MEDICINE SHOPPE PHARMACY
01.2007 - Current
BACHELOR OF ARTS, HISTORY -
University of Missouri - St Louis
TEACHING CERTIFICATION, SOCIAL STUDIES & ENGLISH LANGUAGE ARTS -
University of Missouri
MASTER OF EDUCATION, SCHOOL COUNSELING 7-12 - undefined
University of Missouri