Iliana Zaldana
Portland,Oregon
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Opening Cook
Church Bar
10.2023 - Current
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Seasoned and cooked food according to recipes or personal judgment and experience.
2nd Cook
David Douglas School District
09.2023 - Current
- Enhanced kitchen efficiency by streamlining food preparation and cooking processes.
- Maintained high standards of cleanliness, resulting in consistently positive health inspections.
- Consistently met tight deadlines for meal service during peak dining hours, maintaining a calm demeanor under pressure.
- Measured and mixed ingredients according to precise recipes for best results.
Restaurant General Manager
Portland Grill And Bar
05.2010 - 06.2023
- Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Managed staff schedules and maintained adequate coverage for all shifts.
Personal Banker
US Bank
06.2006 - 08.2009
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Enhanced client retention with proactive follow-ups and timely resolution of account issues.
- Streamlined daily operations, ensuring accurate transaction processing and efficient customer service delivery.
Education
No Degree - Restaurant Management
Le Bouquet Academia De Gastronomia
Santa Ana, El SalvadorHigh School Diploma -
Reynolds High School
Troutdale, ORSkills
- Inventory Management
- Scheduling Coordination
- Inventory control and record keeping
- Organization and prioritization
- Safe Food Handling
Languages
Spanish
Native or Bilingual
Timeline
Opening Cook
Church Bar
10.2023 - Current
2nd Cook
David Douglas School District
09.2023 - Current
Restaurant General Manager
Portland Grill And Bar
05.2010 - 06.2023
Personal Banker
US Bank
06.2006 - 08.2009
No Degree - Restaurant Management
Le Bouquet Academia De Gastronomia
High School Diploma -
Reynolds High School
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