Iliana M. Sandoval Chavez
Cypress,CA
Summary
Dynamic retail professional with extensive experience as a Store Manager at Five Below, excelling in customer service and problem-solving. Proven track record in optimizing inventory management and enhancing team performance through effective training. Skilled in analyzing sales trends to drive merchandising strategies and improve customer engagement.
Overview
18
18
years of professional experience
Work History
Store Manager
Five Below
07.2022 - 07.2025
- Directed daily store operations, ensuring compliance with company policies and procedures.
- Trained and developed team members, promoting a culture of collaboration and high performance.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales trends to inform merchandising strategies and improve customer experience.
Merchandise Manager
Five Below
11.2015 - 07.2022
- Developed and implemented merchandise strategies to optimize product assortment and maximize sales potential.
- Analyzed sales trends to forecast inventory needs and adjust purchasing plans accordingly.
- Collaborated with cross-functional teams to create promotional displays that enhance customer engagement.
- Trained and mentored junior staff on best practices in merchandising and inventory management.
Store Manager
Dollar Tree
10.2007 - 08.2013
- Led daily operations, ensuring optimal store performance and customer satisfaction.
- Developed and implemented staff training programs to enhance team efficiency and service quality.
- Analyzed sales data to identify trends, optimizing inventory management and product placement.
- Managed scheduling and payroll, maintaining labor cost control while meeting staffing needs.
Education
GED -
Marquee Adult School
Houston, TXSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Languages
English
Bilingual Spanish and English speaker
First language Spanish and as secondary language English.
Timeline
Store Manager
Five Below
07.2022 - 07.2025
Merchandise Manager
Five Below
11.2015 - 07.2022
Store Manager
Dollar Tree
10.2007 - 08.2013
GED -
Marquee Adult School
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