Ilianese Delarosa
Walmart
Saint Paul,MN
3
years of professional experience
Dedicated sales associate with a strong focus on enhancing customer satisfaction and efficient inventory management. Proven ability to foster teamwork and maintain a positive shopping environment.
Work History
Store Sales Associate
3 Years 3 Months- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Directed inventory management processes to ensure optimal product availability.
- Maintained store cleanliness and organization to promote a welcoming environment for shoppers.
- Collaborated with team members to achieve sales goals, fostering a positive work culture.
- Handled returns and exchanges efficiently, maintaining positive customer interactions during potentially difficult situations.
Customer Service Cashier
3 Years 3 Months- Resolved customer inquiries and complaints to enhance satisfaction levels.
- Processed customer transactions efficiently using point-of-sale systems.
- Facilitated training sessions for new cashiers to enhance operational consistency.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Delivery Driver
3 Years 3 Months- Managed delivery schedules, ensuring timely arrivals and customer satisfaction..
- Operated delivery vehicles and maintained compliance with traffic regulations.
- Assisted in training new drivers on company procedures and best practices.
- Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
- Collaborated with team members to improve logistics processes and service quality.
Education
High School Diploma
- Honor Roll [Semester and Year]
Skills
Inventory audits
Data entry
Collaboration
Problem-solving
Verbal and written communication
Phone etiquette
Positive and professional
Friendly and helpful
Team cooperation
POS system operations
Barcode scanning
Account assistance
Timeline
Store Sales Associate
Walmart
06.2023 - CurrentRead More
Customer Service Cashier
Walmart
06.2023 - CurrentRead More
Delivery Driver
Walmart
06.2023 - CurrentRead More
Humboldt High School
High School Diploma
Read More