Kaelynn Marshall
Grocery Outlet Bargain Market
Carmichael,CA
3
years of professional experience
Results-driven retail leader with over three years of progressive experience in store management, retail operations, customer service, inventory control, employee training, and team leadership. Recognized for maintaining efficient store operations, building positive customer relationships, and leading teams in fast-paced environments. Strong organizational, communication, and problem-solving skills with a proven ability to prioritize multiple responsibilities while maintaining accuracy and professionalism. Seeking a leadership or administrative opportunity where I can contribute my operational expertise and continue growing professionally.
Work History
Store Manager / Customer Service Associate / Grocery Clerk
2 Years 7 Months- Supervise daily store operations while ensuring excellent customer service and operational efficiency.
- Lead, motivate, and support team members in a fast-paced retail environment.
- Train, mentor, and onboard new employees on company procedures, safety standards, and customer service expectations.
- Delegate daily responsibilities and monitor workflow to ensure productivity.
- Assist with employee scheduling and shift coverage.
- Resolve customer concerns professionally while promoting a positive shopping experience.
- Support hiring, coaching, and performance development of employees.
- Maintain company standards for merchandising, cleanliness, and workplace safety.
- Leadership
- Operations
- Process cash, debit, credit, EBT, refunds, exchanges, and other financial transactions accurately.
- Verify incoming freight, invoices, pallet shipments, and inventory documentation.
- Maintain inventory accuracy through routine stock checks and product organization.
- Perform pricing audits and correct shelf label discrepancies.
- Assist with merchandising, product displays, and inventory replenishment.
- Follow loss prevention procedures to reduce shrink and protect company assets.
- Collaborate with upper management to achieve daily operational goals.
Grocery Store Associate
3 Months- Delivered exceptional customer service while maintaining a clean and organized sales floor.
- Operated POS systems and handled cash transactions accurately.
- Assisted customers with purchases, product locations, and general inquiries.
- Stocked shelves, rotated inventory, and maintained merchandise presentation.
- Worked collaboratively with team members to complete daily operational tasks.
- Followed company procedures and maintained professionalism in a fast-paced environment.
Education
High School Diploma
- Eagle Polytechnic Institute (EPI)
- 100+ Community Service Hours
- GPA: 3.8–4.0
- Psychology & Art Coursework
Skills
Leadership
Store Management
Team Leadership
Staff Supervision
Employee Training
Team Development
Conflict Resolution
Employee Coaching
Performance Management
Delegation
Customer Service
Customer Relations
Complaint Resolution
Active Listening
Professional Communication
Public Relations
De-escalation
Relationship Building
Retail Operations
Daily Store Operations
Inventory Management
Inventory Audits
Cash Handling
POS Systems
Merchandising
Freight Processing
Stock Replenishment
Pricing Audits
Opening & Closing Procedures
Loss Prevention
Food Safety Compliance
Administrative
Clerical Support
Data Entry
Record Keeping
Documentation
Scheduling
Microsoft Word
Microsoft Excel
Email Communication
Filing Systems
Document Review
Professional Skills
Organization
Time Management
Problem Solving
Critical Thinking
Attention to Detail
Adaptability
Multitasking
Reliability
Professionalism
Confidentiality
Decision Making
Process Improvement
Quality Assurance
Fast Learner
Accomplishments
OSHA CERTIFICATION
Timeline
Grocery Store Associate
Sav Mor Grocery (Employee-Owned Company)
08.2025 - 11.2025Read More
Store Manager / Customer Service Associate / Grocery Clerk
Grocery Outlet Bargain Market
12.2023 - CurrentRead More
Sacramento City College
from Psychology & Art Coursework
Read More
El Camino Fundamental High School
High School Diploma
Read More