Ilianna Solana
Summary
With a solid foundation in a fast-paced work environments, I have honed valuable skills in customer service and cash handling. Adaptability and quick learning abilities make me well-prepared to transition into a new field that prioritizes efficiency and customer interaction. Focused on utilizing strong multitasking and problem-solving abilities to excel in new opportunities.
Overview
3
3
years of professional experience
Work History
Cashiers
Lisa Schneider
12.2023 - 11.2024
- Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment
- Issue receipts, refunds, credits, or change due to customers
- Answer customers' questions, and provide information on procedures or policies
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Morgan
03.2022 - 11.2022
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
- Greet guests and seat them at tables or in waiting areas
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
Education
Certificate - Cosmetology
Citrus College
Glendora, CA10.2025
Skills
- Customer Relationship Building
- Customer Engagement
- Infection Control
- Sterilization
- Customer Complaint Resolution
- Effective Communication
- Cosmetology
- Hairstyling
- Hair Coloring
- Inventory Management
- Cash Register
- Cash Handling
- Decision making aptitude
- Expense tracking
- Dependability and reliability
- Credit and cash transactions
- Honest and dependable
Timeline
Cashiers
Lisa Schneider
12.2023 - 11.2024
Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Morgan
03.2022 - 11.2022
Certificate - Cosmetology
Citrus College
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