Ilias Hatzialexiou
Warren,OH
Summary
Hardworking employee enthusiastic about learning new fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service.
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Delivery Driver/Sales Rep
Top Shelf Coffee
06.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Catering Assistant/Cook's Assistant
The Hidden Cafe Catering Hall
05.2014 - Current
- Enhanced customer satisfaction by providing exceptional catering services at various events.
- Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
- Collaborated with team members to execute seamless catering events for clients.
- Supported efficient kitchen operations by maintaining a clean and organized workspace.
- Managed inventory and supplies, ensuring adequate stock levels for successful event execution.
- Offered excellent customer service, addressing client concerns promptly and professionally.
- Set up and broke down event spaces efficiently, ensuring timely completion of tasks while minimizing disruption to guests.
- Assisted in resolving any unforeseen issues that arose during events, mitigating negative impacts on client experience.
Sales Associate
GNC Live Well
06.2021 - 12.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Howland High School
Warren, OH05.2021
Skills
- Dispatch Communication
- Product Promotion
- Delivery Scheduling
- Product Sales
- Interpersonal Relations
- Chef Support
- Team Management
Timeline
Delivery Driver/Sales Rep
Top Shelf Coffee
06.2023 - Current
Sales Associate
GNC Live Well
06.2021 - 12.2022
Catering Assistant/Cook's Assistant
The Hidden Cafe Catering Hall
05.2014 - Current
High School Diploma -
Howland High School
Certification
ISSA Personal Training License
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