Ilias Morales
San Antonio,TX
Summary
Reliable employee seeking customer service position. Offering excellent communication and good judgment.
Overview
1
1
year of professional experience
Work History
Team Leader Member
Whataburger
San Antonio, TX
01.2022 - Current
- Provide Whataburger-quality service to all customers.
- Demonstrate the ability to accurately explain the “Whataburger Difference” to customers.
- Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions.
- Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.
- Ensure all products are stocked, maintained, and prepared according to Whataburger quality standards.
- Maintain a clean, safe working environment.
- Properly stock inventory using First-In/First-Out (FIFO).
- Clean the customer service areas by following the proper procedures as directed by the management person on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
- Achieve certification at the specific stations associated with a position, as well as cleaning and sanitation procedures.
- Demonstrate ability to be a “team player” by contributing to the team’s success and communicating effectively with other team members.
- Assume additional responsibilities as assigned.
Volunteer
Church Under The Bridge
San Antonio, TX
06.2021 - 08.2022
- Serve dinner in a family-style setting in downtown San Antonio to homeless men, women, and children.
- Prepared meals.
- Stocked
- Sanitized
Education
High School Diploma -
Oliver Wendell Holmes High School
San Antonio 05.2024
Skills
- Strong work ethic
- Teamwork
- Communication
- Adaptable
- Friendly
- Customer Service
- Multitasking
Timeline
Team Leader Member
Whataburger
01.2022 - Current
Volunteer
Church Under The Bridge
06.2021 - 08.2022
High School Diploma -
Oliver Wendell Holmes High School