Clarissa Garza
Edinburg,TX
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
2
2
years of professional experience
Work History
Team Leader Member
Paris Bakery
McAllen, TX
09.2020 - Current
- Planned and adjusted daily shift needs based on seasonal, weekly or hourly business demands.
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
Restaurant Team Member
Kentucky Fried Chicken
Edinburg, TX
01.2020 - 09.2020
- Greeted guests pleasantly and answered menu questions.
- Operated register to process payments and collect cash payment for order totals.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Education
Business Studies
South Texas Vocational Technical Institute
Mcallen Texas 07.2022
High School Diploma -
J. Economedes High School
Edinburg, TX06.2021
Skills
- Issue Resolution
- Recruitment and Training
- Staff Training
- Handling Complaints and Inquiries
- Cash Handling and Reconciliation
- Work Planning and Prioritization
- Verbal and Written Communication
- Coaching and Mentoring
- Flexible Work Schedule
- Effective Customer Service
- Customer Engagement
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Team Leader Member
Paris Bakery
09.2020 - Current
Restaurant Team Member
Kentucky Fried Chicken
01.2020 - 09.2020
Business Studies
South Texas Vocational Technical Institute
High School Diploma -
J. Economedes High School
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