Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Emma Myrick

Burgaw,NC

Summary

Dedicated, people- oriented leader and team member with proven ability to motivate teams to achieve operational excellence. Adept at providing exceptional customer service to support customer loyalty and satisfaction. Skilled in training and developing team members and fellow leaders to reach their highest potential.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Shift Leader and Team Member

Chick-fil-A
Wilmington, NC
08.2018 - Current
  • Managed store closing procedures to ensure safety and security.
  • Led by example.
  • Held team members and other leaders accountable during shift by effectively coaching to improve performance.
  • Counted and inputted store profit for the day.
  • Assisted customers with inquiries, orders and complaints in a timely manner.
  • Created successful shift plans, adjusting team member line-up to achieve shift efficiency.
  • Cultivated and maintained work culture through team building and positive interactions.
  • Resolved customer complaints promptly to uphold brand reputation and loyalty.
  • Monitored food quality standards to ensure compliance with company guidelines.

Farm Hand

Newberry’s Blueberries
Burgaw, North Carolina
05.2025 - 07.2025
  • Participated in seasonal planting and pruning activities for sustainable growth practices.
  • Weeded fields manually or used specialized tools such as hoes or cultivators.
  • Helped harvesting to efficiently gather ripe blueberries.

Team Member

Blooms And Branches
Wilmington , NC
07.2023 - 08.2023
  • Assisted in pest control measures to protect plant health and integrity.
  • Routinely pruned and trimmed plants to promote healthy growth and remove diseases.
  • Adhered to watering schedule to keep greenhouse plants healthy and well-maintained.

Team Leader

Chick-fil-A
Wilmington, NC
07.2017 - 05.2018
  • Aided shift leaders in running smooth shifts.
  • Assisted customers with issues with their orders.

Team Member

Chick-fil-A
Charlotte, NC
07.2015 - 05.2017
  • Performed opening and closing duties, including store cleaning and restocking.
  • Communicated effectively with customers, supervisors, and team members.
  • Provided excellent customer service through solving problems and answering questions.

Skills

  • Team Leadership
  • Team Motivation
  • Role Modeling
  • Cash Handling
  • Issue Resolution
  • Task Monitoring
  • Shift Paperwork Completion

Certification

ServSafe Certified

References

References available upon request.

Timeline

Farm Hand

Newberry’s Blueberries
05.2025 - 07.2025

Team Member

Blooms And Branches
07.2023 - 08.2023

Shift Leader and Team Member

Chick-fil-A
08.2018 - Current

Team Leader

Chick-fil-A
07.2017 - 05.2018

Team Member

Chick-fil-A
07.2015 - 05.2017

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Emma Myrick