Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ILISAPESI P SIPA

SEATTLE

Summary

Dependable Host skilled at staying on top of fast-paced dining rooms. Stays ready for incoming customers with prepared staff, organized stations and clean facilities. Supports team needs by taking on diverse tasks and assisting staff with satisfying customers. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.

Overview

9
9
years of professional experience

Work History

Overnight Service Express / Front Desk

Marriott
08.2024 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Streamlined service processes for increased efficiency and improved response times.
  • Proactively communicated with other departments to ensure smooth coordination of guest services.
  • Conducted thorough research for complex customer requests, resulting in satisfactory outcomes.

Host

ALASKA AIRLINE
05.2023 - 05.2024
  • Handle food and food waste
  • Prep food for the day and the next day
  • Offered flexible working hours to cover busy shifts during periods of high demand
  • Food runner, dish washer, bar and barista
  • Help train new host

Night Shift Lead

SOUTH MERCER QFC
05.2021 - 12.2022
  • Maintained accurate records of employee timekeeping and attendance for payroll purposes
  • Monitored inventory levels, placing orders for supplies as necessary to prevent shortages
  • Minimized quality issues and rework with careful monitoring of production line
  • Assisted in setting goals for team performance, motivating employees to consistently meet targets

Service Deli Manager

SOUTH MERCER QFC
02.2016 - 05.2021
  • Promoted cleanliness and sanitation of freezer and cooler, equipment and retail cases
  • Coordinated employee work schedules and delegated deli department tasks
  • Adhered to company and regulatory freshness standards, conducting product rotation, code dating and temperature control

Education

GED -

Renton College
Renton
01.2016

Skills

  • Team Collaboration
  • Customer service
  • Time management
  • Adaptability
  • Friendly
  • Flexible

Languages

Tonga
Native or Bilingual

Timeline

Overnight Service Express / Front Desk

Marriott
08.2024 - Current

Host

ALASKA AIRLINE
05.2023 - 05.2024

Night Shift Lead

SOUTH MERCER QFC
05.2021 - 12.2022

Service Deli Manager

SOUTH MERCER QFC
02.2016 - 05.2021

GED -

Renton College

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ILISAPESI P SIPA