Tristin Rosario
Dallas
Summary
Dynamic Membership Sales Representative with a proven track record in enhancing customer satisfaction and driving member acquisition through effective communication and relationship-building.
Overview
4
4
years of professional experience
Work History
Membership Sales Representative /Front Desk Service Agent
Lifetime Fitness Athletic
Plano, TX
06.2025 - 04.2026
- Generated leads through effective communication and relationship-building with prospective members.
- Conducted membership presentations, highlighting fitness programs and facility amenities to drive sales.
- Collaborated with marketing team to implement promotions that increased member acquisition rates.
- Managed member inquiries and provided exceptional customer service to enhance retention efforts.
- Provided exceptional customer service during all stages of the sales process – from initial inquiry through post-sale follow-up – resulting in high levels of member satisfaction and loyalty.
Team Lead Cashier / Barista
Panera
Frisco, TX
06.2023 - 06.2025
- Oversaw daily operations, ensuring team adherence to quality standards and operational guidelines.
- Trained new team members on service protocols and product knowledge to enhance customer satisfaction.
- Implemented process improvements that streamlined workflow and reduced service times during peak hours.
- Mentored staff in effective communication techniques to foster a collaborative team environment.
- Resolved customer complaints swiftly, enhancing overall guest experience and loyalty to the brand.
- Collaborated with management on strategic initiatives aimed at increasing store efficiency and profitability.
Host / Busser /Food Runner
UMIA
Frisco, TX
03.2025 - 05.2025
- Managed seating arrangements to optimize guest flow and enhance dining experience.
- Coordinated with kitchen staff to ensure timely service and accurate order delivery.
- Streamlined reservation processes to reduce wait times and improve guest satisfaction.
- Monitored dining area for cleanliness and readiness, ensuring compliance with health standards.
Front Desk Agent
Greatwolf Lodge Hotel
Grapevine, TX
02.2025 - 03.2025
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Managed check-in/check-out processes efficiently, ensuring seamless guest experiences.
- Maintained accurate reservations and room assignments using property management system (PMS).
- Collaborated with housekeeping to ensure timely room readiness for incoming guests.
Cashier
Walgreens
Plano, TX
11.2022 - 05.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash and credit transactions accurately, ensuring compliance with company policies.
Supervisor /Front Desk Receptionist
Whirlyball
Plano, TX
12.2021 - 01.2023
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored team members, enhancing skills and promoting a collaborative work environment.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Monitored performance metrics to identify areas for improvement and enhance operational efficiency.
Education
High School Diploma -
Plano West Senior Highschool
Plano, TX05-2025
Skills
- Customer service
- Membership processing
- Goal-oriented mindset
- Adaptability to change
- Strategic planning
- Product and service sales
- Sales strategy development
- Team Training
- Effective negotiation
- Client retention strategies
- Sales techniques
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Listening skills
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Team leadership
- Team collaboration
- Organizational skills
- Active listening
- Adaptability and flexibility
Timeline
Membership Sales Representative /Front Desk Service Agent
Lifetime Fitness Athletic
06.2025 - 04.2026
Host / Busser /Food Runner
UMIA
03.2025 - 05.2025
Front Desk Agent
Greatwolf Lodge Hotel
02.2025 - 03.2025
Team Lead Cashier / Barista
Panera
06.2023 - 06.2025
Cashier
Walgreens
11.2022 - 05.2023
Supervisor /Front Desk Receptionist
Whirlyball
12.2021 - 01.2023
High School Diploma -
Plano West Senior Highschool