Hannah Ward
Tyler,TX
Summary
Enthusiastic Sales and Customer Service Representative with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization.
Overview
2
2
years of professional experience
Work History
Front Desk/Membership Sales Representative
Fitness In Training (FIT)
06.2022 - 08.2023
- Boosted membership sales by developing and implementing targeted marketing strategies.
- Expanded client base through effective networking, relationship-building, and follow-up techniques.
- Enhanced customer satisfaction with personalized service, understanding individual needs, and offering appropriate membership plans.
Nanny
Jess Spence
01.2022 - Current
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
Education
Bachelor of Science - Kinesiology
University of Texas At Tyler
Tyler, TX12.2022
Skills
- Product and Service Knowledge
- Customer Service
- Adaptability to change
- Membership Processing
- Product Sales
- Staff Training
- Fluent in Microsoft Office Programs
Timeline
Front Desk/Membership Sales Representative
Fitness In Training (FIT)
06.2022 - 08.2023
Nanny
Jess Spence
01.2022 - Current
Bachelor of Science - Kinesiology
University of Texas At Tyler
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