Summary
Work History
Education
Skills
Timeline
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Ilise Adkison

Los Angeles,CA

Summary

Dynamic professional with a proven track record excelling in customer service and inventory management. Adept at problem-solving and enhancing guest experiences through strong communication and attention to detail. Successfully implemented strategies that improved workflow efficiency ,showcasing reliability and a team player attitude.

Work History

Hookah Server/Bartender

Starbuzz Hookah Lounge
  • Provided exceptional customer service, ensuring a welcoming atmosphere for guests.
  • Assisted in maintaining cleanliness and organization of lounge area and equipment.
  • Prepared and served hookah products while adhering to safety protocols.
  • Educated customers on various hookah options and flavors available.
  • Collaborated with team members to enhance service efficiency during peak hours.
  • Resolved customer inquiries and concerns promptly to ensure satisfaction.

Waitress Supervisor

Little Darlings Las Vegas
  • Supervised daily operations to ensure efficient service and guest satisfaction.
  • Trained and mentored new waitstaff on menu knowledge and customer service standards.
  • Implemented process improvements that enhanced workflow efficiency during peak hours.
  • Assisted in scheduling staff shifts to maintain optimal coverage and service levels.
  • Resolved customer complaints promptly, ensuring a positive dining experience for guests.
  • Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.

Host

.
  • Led team to enhance customer service initiatives and improve overall store experience.
  • Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
  • Trained and mentored staff on best practices for sales techniques and product knowledge.
  • Developed visual merchandising strategies to elevate brand presentation and attract customers.

Manager

Forever 21
Houston, TX
09.2019 - 2021
  • Led team to enhance customer service initiatives and improve overall store experience.
  • Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
  • Trained and mentored staff on best practices for sales techniques and product knowledge.
  • Developed visual merchandising strategies to elevate brand presentation and attract customers.

Education

High School Diploma -

Las Flores High School
Sacramento, CA

Skills

Strong communication skills

Team player attitude

Reliability and punctuality

Cleanliness and hygiene

Food safety

Professional appearance

Salesmanship

Tableside service

Cross-selling strategies

Order accuracy

Guest needs assessment

Point-of-sale system

Hospitality and accommodation

Problem-solving

Warm and friendly

Attention to detail

Multitasking

Clear communication

Timeline

Manager

Forever 21
09.2019 - 2021

Hookah Server/Bartender

Starbuzz Hookah Lounge

Waitress Supervisor

Little Darlings Las Vegas

Host

.

High School Diploma -

Las Flores High School

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Ilise Adkison