Taizha Howard
Canoga Park,CA
Summary
Offering strong leadership capabilities and passion for customer service, ready to learn and grow in dynamic environment. Brings ability to quickly grasp customer service protocols and utilizes effective communication and conflict resolution skills. Ready to use and develop leadership and customer service skill roles.
Overview
12
12
years of professional experience
Work History
Hookah Server /Bartender
VIP Hookah
04.2024 - 08.2025
- Worked closely with bartenders and other staff members to provide seamless service across all areas of the venue.
- Assisted in preparing and setting up hookah stations for events, ensuring timely readiness.
- Maintained cleanliness and organization of hookah lounge to ensure a welcoming atmosphere.
Office Manager
Mountain View Family Services
02.2019 - 11.2021
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
Lead Sales Associate
Macy's
10.2016 - 03.2018
- Led team in achieving sales goals through effective merchandising and customer engagement strategies.
- Trained and mentored new associates, fostering a collaborative and high-performance sales environment.
- Handled cash register operations and customer transactions to process payments.
- Resolved customer inquiries and complaints effectively, maintaining a positive shopping atmosphere.
Security Officer
Cypress Security Services
01.2014 - 09.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Sales Associate /Shelf Stocker
Walmart
05.2013 - 12.2014
- Assisted customers with product selection and inquiries to enhance overall shopping experience.
- Managed inventory levels and restocked shelves to ensure product availability for customers.
- Operated cash register efficiently, processing transactions accurately and handling cash responsibly.
- Collaborated with team members to maintain store cleanliness and organization throughout shifts.
Education
High School Diploma -
Desert Winds High School
Lancaster, CA06-2008
Skills
- Excellent customer service
- Strong communication skills
- Verbal and written communication
- Efficient multitasking
- Cash handling proficiency
- Teamwork and collaboration
Timeline
Hookah Server /Bartender
VIP Hookah
04.2024 - 08.2025
Office Manager
Mountain View Family Services
02.2019 - 11.2021
Lead Sales Associate
Macy's
10.2016 - 03.2018
Security Officer
Cypress Security Services
01.2014 - 09.2017
Sales Associate /Shelf Stocker
Walmart
05.2013 - 12.2014
High School Diploma -
Desert Winds High School