ILIYAH JOHNSON
A&W RESTAURANT
Tucson,AZ
2
years of professional experience
Dependable customer service professional with more than two years of experience in a fast-paced restaurant. Recognized as Employee of the Year for strong performance, reliability, and service. Experienced in cash handling, drive-thru operations, food preparation, store opening procedures, and team support. Quick learner seeking a retail, customer service, or food service position.
Work History
Team Member
2 Years 4 Months- Managed drive-thru orders from order placement through payment and delivery while maintaining speed and accuracy.
- Provided friendly, efficient customer service in a high-volume restaurant environment.
- Operated POS system, processed payments, and handled cash with precision to ensure smooth transactions.
- Managed order taking, food preparation, cashiering, stocking, and cleaning efficiently during peak hours.
- Prepared and handled food while following cleanliness, sanitation, and food safety procedures.
- Addressed customer questions, requests, and concerns professionally to enhance overall guest experience.
- Assisted team members by offering support and direction during busy periods.
- Trusted to open the restaurant on weekends and to complete opening procedures before daily operations.
- Named Employee of the Year in January 2026 for outstanding performance and contributions to the team.
Education
High School Diploma
Skills
Drive-Thru Service
POS/Register Operations
Cash Handling
Food Preparation
Food Safety & Sanitation
Order Accuracy
Opening Procedures
Multitasking
Team Support
Dependability
Detail orientation
Task prioritization
Problem Solving
Communication
Customer Service
Timeline
Team Member
A&W RESTAURANT
04.2024 - 08.2026Read More
SAHUARO HIGH SCHOOL
High School Diploma
Read More