Ilka Moffett
Manvel
Summary
Dynamic Clerical Administrator with proven expertise at Easy Honda, enhancing office efficiency through streamlined filing systems and exceptional customer service. Skilled in data entry and cash handling, I foster strong relationships while ensuring confidentiality and accuracy. Recognized for my reliability and punctuality, I consistently support team success and client satisfaction.
Overview
12
12
years of professional experience
Work History
Clerical Administrator
Easy Honda
Houston, TX
03.2014 - Current
- Managed daily office operations and maintained organized filing systems.
- Coordinated schedules and appointments for multiple departments efficiently.
- Streamlined data entry processes to enhance accuracy and reduce errors.
- Developed training materials to onboard new administrative staff effectively.
- Served as a reliable point of contact for clients and customers, providing exceptional service while addressing their needs efficiently.
- Streamlined office processes by implementing efficient filing systems and organizational techniques.
- Processed financial transactions accurately, enabling accurate record-keeping for budgetary purposes.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Maintained filing system and organized customer documents for easy retrieval of information.
Education
High School Diploma -
West Jones High
Laurel, MS06.1991
Skills
- File organization
- Confidentiality handling
- Typing speed
- Basic accounting
- Customer satisfaction
- Cash handling
- Filing system
- Relationship building
- Administrative support
- Telephone etiquette
- File maintenance
- Verbal and writing communication
- Peer relationships
- Scanning and copying
- Handling payments
- Customer service
- Multitasking
- Reliable and punctual
Timeline
Clerical Administrator
Easy Honda
03.2014 - Current
High School Diploma -
West Jones High