Ilka Nunez

• Strategic Business Partner supporting 2,800 team members across the airline’s global operations areas of Infrastructure and Operations, Operations Research & Advanced Analytics, Tech Architecture, Enterprise AI, Cyber Security, and Emerging Technology.
• Build and leverage relationships at Senior Vice President, Vice President, Director, Manager and individual contributor levels to effectively lead and execute annual people initiatives for the organization.
• Coach and motivate a team of HR Consultants in the administration of employee policy, while having a deep understanding of FMLA, ADA, FLSA, and local state laws.
• Identify and evaluate complex employee relations regarding performance and conduct. Ability to operate in and manage ambiguity, risk, and changing direction of projects and strategies.
• Proactively work to support leaders with talent, initiatives, leadership development programs and improving team member performance through succession planning, nine box and targeted development plans.
• Provide strategic guidance on organizational design, workforce planning, employee development, change management and talent management.
• Identify and deliver compliance and leadership training such as diversity, harassment, and discrimination.
• Consult with the business surrounding disciplinary and termination employment processes. Implement success measures to coach leaders to be proactive in employee relations and avoid reactionary situations.

July 2022-June 2024

• Strategic HR leader responsible for providing HR guidance in people strategy, organizational change management and talent initiatives to over 1,400 highly skilled Engineers in Global Network & Technology
• Provided HR support and strategic guidance to C-suite leadership in the Technology, Strategy, Architecture and Planning team
• Executed on human resources strategies and tactics to support the needs of a globally matrixed organization across teams in the US, UK, India, and Europe
• Collaborated with senior leadership to develop strategic plans to support business objectives on creating and driving the network architecture and spectrum portfolio for Verizon's network services
• Led and facilitated HR programs and strategies for organizational design, workforce planning, talent acquisition, leadership effectiveness and conflict resolution
• Coached and consulted on organizational design and management issues, as well as influence decision-making processes
• Led engagement and recognition through Gallup Survey utilization and interpretation, promoting culture and employee development programs
• Streamlined and implemented new, large-scale structures and/or processes while driving key strategic initiatives for the Network Planning team
• Provided guidance on Workforce Planning, Organization Design, Talent Acquisition and Total Rewards while ensuring human capital processes, policies and standards are interpreted, implemented and administered consistently
• Led strategic workforce planning efforts for campus hires and internship programs
• Drove headcount planning process; identifying recruitment and hiring strategies, support budgeting and resource allocation; assess workforce and skills gap analysis
• Managed day to day employee relations escalations and partner with Centers of Excellence to oversee the planning and execution of strategies
• Campus Program Manager for Summer Intern Technology Program. Organized and promoted knowledge sharing events to increase student engagement;
• Analyzed current recruiting methods to identify areas of improvement and develop strategies accordingly.

• Strategic HR business partner responsible for leading a team of five HR Consultants across a multi-state territory in the South Area market
• Provided HR support to ~1,000 employees
• Multi-state HR counsel to two Consumer Vice Presidents and three Consumer Sales Directors in the South Central market
• Responsible for the administration of employee policy to navigate and evaluate complex employee relation issues
• Identify business risks and identify preventive actions along with viable recommendations to ensure compliance with employment laws while maintaining an unbiased work environment
• Consult with leaders on complex employee and labor relations issues, conduct risk assessments for employee discipline, terminations, reductions in force, and other significant adverse employee actions
• Engagement lead for South Area market; responsible for driving execution and Gallup Survey state of the team discussions across 5 states
• Evaluate performance and conduct issues in collaboration with management and business partners
• Proven success representing Verizon in EEOC and state litigation
• Created and scaled a targeted development program for high performing leaders aspiring to accelerate their career to Director level opportunities; sponsored by South Area Vice President and scaled across the South East and South-Central footprint

• Strategic leadership support in areas such as strategic workforce planning, employee relations, diversity and inclusion, change management, compensation, performance management.
• HR advisor to Area Vice President, Director and 9 Associate Director. Led team of four HR professionals to drive company-wide programs and lead initiatives that enable client groups to effectively meet business objectives
• Provide virtual and onsite HR advisory support to Visible, a Verizon owned, all digital wireless carrier based in Denver, CO to align resources and create an effective onboarding experience for multi-state employees
• Provide strategic, consultative and advisory services to stakeholders through consultation and strategic planning; serve as an expert on employee relations, including interpreting company and business unit policies, progressive discipline for violations of policy, involuntary terminations, and safety and security
• Develop and implement policies and programs on effective performance management, employee engagement and retention, compensation analytics
• Develop and oversee programs that promote recognition, development, and retention of key talent; specializing in Diversity and Inclusion and Leadership Development
• Conduct investigations regarding unfair employment practices, including, but not limited to, those involving federal and state agency charges, while interpreting Company policy and resolving complex employee relations issues in a fair and consistent manner
• Leverage human capital data/analytics from engagement/ new hire feedback/ exit surveys; ethics/employee relations cases to predict trends, influence people strategies, and form unbiased points of view

• Multi-state strategic human resources support for Sales and Customer Service organizations in areas of employee relations, union awareness, performance management, staffing, training
• Serve as a strategic advisor to leaders in areas of management and development
• Lead career progression initiatives including annual Career Expo, facilitation of resume writing and interviewing skills workshops, with a focus on cross-functional development
• Lead HR investigations, proactively engaging employees as appropriate in regards to corrective action for performance, Code of Conduct and attendance
• Deliver a wide variety of training to managers and employees on topics including: new hire orientation, civil treatment, sexual harassment, diversity and inclusion, employee management skills, compensation, benefits, etc

• Responsible for strategic day-to-day management of a geographically decentralized team of 15-20 recruiting staff, headcount planning and ensuring optimal employee compliance with recruiting processes
• Virtually managed 15-20 Recruiters in different markets across the Midwest Area– effectively branded and executed staffing strategies across various rural and metropolitan geographies
• Skilled in grassroots community branding
• Successfully coordinated, managed and presented in community events positioning organizations as a responsible corporate citizen
• Proficient in using social media for talent sourcing- e.g., Linked In, Twitter, Facebook, discussion forums blogs
• Partnered with Armed Forces to create a recruiting strategy to attract veteran personnel

• Experienced in staffing commissioned sales, customer service, and exempt level professionals with a focus on filtering top talent into organization
• Skilled in talent strategy creation and implementation focused on diverse staffing needs for rural and metropolitan markets
• Solely responsible for full cycle recruitment for Illinois, Wisconsin, and Indiana markets – consistently exceeded percent to target by 10%
• Planned, coordinated and managed college consortium event for City Colleges of Chicago; leveraged relationships by obtaining access to recent graduate functions and expanded networking opportunities
• Utilization of social media such as Facebook, Twitter, Linked In, Meet Up and other social media platforms to effectively recruit passive and active job seekers