Ilkania Leger
Yonkers,NY
Summary
Dynamic and results-driven professional with a strong background in customer service at Express Plate And Registration. Proven ability to enhance client satisfaction and retention through effective relationship building and accurate order processing. Committed to continuous education and skilled in utilizing Word for efficient documentation. Goal-oriented with a focus on improving operational efficiency.
Overview
2027
2027
years of professional experience
Work History
Representative Assistant
Express Plate And Registration
Yonkers, NY
08.2023 - Current
- Assisted clients in selecting appropriate services, enhancing customer satisfaction and retention.
- Processed customer orders accurately, ensuring timely fulfillment and delivery.
- Maintained product knowledge to effectively address client inquiries and concerns.
- Collaborated with team members to streamline operations and improve workflow efficiency.
Administrative Assistant
Intergalaxis Driving School
The Bronx, NY
2021 - 03.2023
- Managed scheduling and appointment coordination for driving instructors and students.
- Processed student registrations and maintained accurate records in database systems.
- Assisted in preparing instructional materials and classroom resources for driving courses.
- Responded to inquiries via phone and email, providing information about programs and services.
Education
High School Diploma -
Unión Para Americana
Dominican Republic Skills
- Knowing how to work with Word
- Customer service and support
- Relationship building
- Continuing education commitment
- Telephone reception
- Customer engagement
- Goal-oriented mindset
- Customer support
- Client service
- Paperwork processing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Representative Assistant
Express Plate And Registration
08.2023 - Current
Administrative Assistant
Intergalaxis Driving School
2021 - 03.2023
High School Diploma -
Unión Para Americana