Ayyub Babayev
Toronto,Canada
Summary
High-performing Salesforce professional with more than 8+ years extensive experience managing large-scale, complex databases. Skilled in SQL and database management systems. Strong understanding of database design and data modeling with excellent troubleshooting skills. Smart and committed to staying up-to-date with new technologies and advancements. Experience working on Sales Cloud, Service CLoud, Experience Cloud and CPQ.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Salesforce Administrator
Canadian Logistics Solution
02.2016 - Current
- Administration Experience in creating new users, Permissions sets, Objects, Fields, Record Types, Page Layouts.
- Worked on Data Loader to perform all operations from inserting, updating, deleting, or even exporting Salesforce records.
- Wrote and maintained technical and functional specifications to document database intentions and requirements.
- Created Dashboards, visualize key data from either one or multiple Salesforce reports.
- Tested programs and databases to identify issues and make necessary modifications.
- Created Validation Rules to verify that data entered by users in records meets standards.
- Created AppExchange Packages and Upload Packages permissions.
- Automate Business Process using Flow, Process builder, Workflow based on business requirements.
- Created Experience Cloud for Partner Users.
- Implemented DocuSign, Slack, Jira integrations to Salesforce.
Senior Business Developer/Salesforce System Administrator
GES (Canada) Globe Express Services Ltd, Toronto,
01.2014 - 02.2016
- Worked with users/stakeholders to get requirements before performing any new feature in Salesforce.
- Chaired weekly meetings with leads to identify opportunities for improvement, establish milestones and tailor products to individual markets.
- Trained new Salesforce Users and helped them to use Sales cloud, Service Cloud features.
- Enabled Omni Chanel and Chat for Service team,
- Created and supported case management, entitlements, milestones,
- Created and implemented Sales process, Opportunities, Lead Generations.
- Salesforce
- Wrote and maintained technical and functional specifications to document database intentions and requirements.
- Performed admin activities, creating Tab, Page layouts, Record types, Lightiningrecord pages, Custom Objects, fields.
- Created Dashboards based on team territory to support them and help to get monthly analysis based on locations.
Project Manager
SPARX Logistics Canada Ltd,
03.2010 - 01.2014
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Manage all projects and program activities from scope to execution and final delivery and release of project.
- Met project deadlines without sacrificing build quality or workplace safety
- Identified plans and resources required to meet project goals and objectives
- Planned, designed, and scheduled phases for large projects
Education
Master of Science - Management & Business Administration
Nottingham Trent University
London, UK09.1994
Skills
- Network Monitoring
- Apex Code
- System Integration Testing
- Business Intelligence Data Modeling
- User Acceptance Testing (UAT)
- Business Intelligence Project Management
- Salesforce Lightning
- Agile Development Environments
- Bug Fixes
- HTMLL
- CSS
- EDI/SAP
Certification
- Salesforce Administrator
- Platform App Builder
- Salesforce Platform Developer 1
- Salesforce Advanced Administrator
Timeline
Senior Salesforce Administrator
Canadian Logistics Solution
02.2016 - Current
Senior Business Developer/Salesforce System Administrator
GES (Canada) Globe Express Services Ltd, Toronto,
01.2014 - 02.2016
Project Manager
SPARX Logistics Canada Ltd,
03.2010 - 01.2014
Master of Science - Management & Business Administration
Nottingham Trent University
- Salesforce Administrator
- Platform App Builder
- Salesforce Platform Developer 1
- Salesforce Advanced Administrator
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