Customer-savvy worker accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host
Texas Roadhouse
05.2023 - 02.2024
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Monitored seating area and checked restrooms regularly to keep spotless.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Assisted customers with delivering orders, carrying additional trays and helping dish out items.