Summary
Overview
Work History
Education
Certification
Languages
Timeline
Generic

Illeanna Ramirez

College Station,TX

Summary

Customer-savvy worker accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Host

Texas Roadhouse
05.2023 - 02.2024
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.

Education

High School Diploma -

Robert E Lee High School
Baytown, TX
05.2024

Certification

  • Certified in Excel, Power Point, and Word

Languages

Spanish
Professional Working

Timeline

Host

Texas Roadhouse
05.2023 - 02.2024

High School Diploma -

Robert E Lee High School
Illeanna Ramirez