Illiana Florio
Peoria,AZ
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Culver’s Shift Leader
Culver's Restaurant
Peoria, AZ
2022.08 - Current
- Supervised team members during peak service hours.
- Trained new employees on restaurant procedures and standards.
- Ensured compliance with food safety regulations and cleanliness standards.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Education
Bachelor of Science - Entrepreneurship
Arizona State University
Tempe, AZ 2024.08 - 2025.09
Skills
- Team leadership
- Employee training
- Customer service
- Time management
- Cash handling
- Problem-solving
Certification
- Food Handlers Certification
References
References available upon request.
Timeline
Bachelor of Science - Entrepreneurship
Arizona State University
2024.08 - 2025.09
Culver’s Shift Leader
Culver's Restaurant
2022.08 - Current