Illou Ha
Bayside,NY
Summary
Diligent student-worker with an education in Health Science and a solid background in managing the orders fulfillment processes efficiently. Successfully improved order accuracy and reduced processing time through streamlined workflows. Demonstrates keen attention to detail and strong organizational skills.
Overview
8
8
years of professional experience
Work History
Order Fulfillment Associate
Home Depot
Flushing
01.2021 - 11.2025
- Gained communication and teamwork skills for fast-paced environments
- Processed and fulfilled dozens of customer orders with accuracy and time sensitivity
- Maintained inventory accuracy and enforced standardized procedures
- Coordinated with small teams to rapidly complete large workloads ahead of schedule
Barista
Paris Baguette
Flushing, NY
03.2018 - 08.2019
- Prepared high-quality beverages and pastries, ensuring consistency and adherence to recipes.
- Monitored inventory levels and placed orders to maintain optimal stock of supplies.
- Trained new baristas on equipment operation, customer service standards, and product knowledge.
- Streamlined workflow processes to enhance service speed during peak hours.
Education
B.S - Health Science
York College
New York01-2026
Skills
- Leadership and Communication
- Organization and Team Coordination
- Attention to Detail
- Data Entry and Systems Use
- Customer Service and De-Escalation
- Stock control
Timeline
Order Fulfillment Associate
Home Depot
01.2021 - 11.2025
Barista
Paris Baguette
03.2018 - 08.2019
B.S - Health Science
York College