Summary
Work history
Education
Skills
Languages
Timeline
AdministrativeAssistant

Ilona Mitusova

Flowery Branch,Georgia

Summary

Talented Content Writer proficient in researching, creating, and editing compelling and impactful content across diverse industries and audiences. Able to produce engaging, authoritative, and error-free work. Meticulous attention to detail and proactive nature.

Work history

Online Chat Agent

Ukrainian Volunteer Service
Remotely
03.2022 - 07.2023
  • Provided professional services and support in a dynamic work environment.
  • Resolved clients' issues and complaints and processed issues with proactive problem-solving skills.
  • Gained extensive knowledge in data entry, analysis, and reporting.
  • Worked flexible hours to support operations during peak periods outside normal responsibilities.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions while tackling difficult tasks.

SALES ASSOCIATE

ARABELLA'S GIRLS
Dublin, Ireland
05.2022 - 08.2022
  • Promoted from Warehouse Worker to Fashion Sales
    Associate within a month due to exceptional communication skills.
  • Worked on various locations for this company, including the annual Bloom Festival which attracted 50,000 visitors.
  • Assisted up to 60 customers a day

    Key responsibilities:
  • Serving customers
  • Organizing stalls
  • Money count
    Also to improve customer experience I:
  • Maintained exceptional product knowledge.
  • Monitored fashion trends to anticipate consumer demand.
  • Maintained easy-to-navigate stock room systems, ensuring
    products were stored and displayed in order.

Copy & Content Writer

YOUTH PLATFORM VilnaKhata
Kramatorsk, Ukraine
11.2020 - 02.2022

●Sought out primary sources and conducted original interviews.
●Produced well-written and accurate stories to deadlines.
●Edited content to reflect correct tone, grammar or structure.
●Collaborated with co-workers to deliver quality projects on time.
●Brainstormed topics and issues to come up with fresh and creative ideas.
●Applied excellent time-management skills to produce high-quality writing for multiple projects simultaneously.
●Conducted research on assigned topics, generating comprehensive, factual content.

Education

Specialized school with advanced study of English
Kyiv

Skills

  • Communication
  • Time Management
  • Organizing space
  • Assisting
  • Adaptability
  • Multitasking
  • Quick learning
  • Problem-Solving
  • Collaboration
  • Just In Time stock control
  • Product promotions
  • Cash management
  • Customer service

Languages

English
Fluent
Ukrainian
Native

Timeline

SALES ASSOCIATE

ARABELLA'S GIRLS
05.2022 - 08.2022

Online Chat Agent

Ukrainian Volunteer Service
03.2022 - 07.2023

Copy & Content Writer

YOUTH PLATFORM VilnaKhata
11.2020 - 02.2022

Specialized school with advanced study of English
Ilona Mitusova