Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Humberto Garcia Maturell

Kissimmee,FL

Summary

Dynamic Sales Manager with a proven track record at MINSAP, enhancing client satisfaction and expanding market reach. Excelled in sales team training and rapport building, achieving significant revenue growth. Skilled in verbal communication and sales strategy implementation, consistently surpassing sales targets through effective leadership and performance incentives.

Overview

12
12
years of professional experience

Work History

Sales Manager

MINSAP
01.2019 - 12.2022
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
  • Achieved significant cost reductions by negotiating better terms with suppliers and vendors.

Sales Supervisor

EPASE
07.2010 - 11.2018
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.
  • Checked store merchandise regularly for proper display and replenishment.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
  • Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.

Education

High School Diploma - High School

CUQUI BOCH
Santiago De Cuba
06.1994

Skills

  • Sales team training
  • Goals and performance
  • Verbal and written communication
  • Sales expertise
  • Sales operation
  • Rapport and relationship building
  • Service-driven sales
  • Team motivation

Timeline

Sales Manager

MINSAP
01.2019 - 12.2022

Sales Supervisor

EPASE
07.2010 - 11.2018

High School Diploma - High School

CUQUI BOCH

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Humberto Garcia Maturell