Ilse Ayala

•  Developed and implemented engaging educational activities to enhance child development and learning outcomes.

• Monitored children's behavior and provided guidance to ensure a safe and supportive environment.
• Collaborated with parents to address concerns and provide updates on children's progress and well-being.
• Maintained accurate records of children's daily activities, behavior, and developmental milestones.
• Facilitate evening classes via Zoom, focusing on topics such as healthy relationships, communication skills, community support, self-discovery after difficult experiences, problem-solving skills, and identifying red flags in relationships.
• Support mothers during pregnancy and the postpartum period through trauma-informed care practices.
• Work at the reception on Fridays, assisting with baby item pickups, answering inquiries, managing enrollment, and providing overall support to participants.
• Create a safe drop-off space for children, allowing mothers to focus during classes or appointments. Utilize trauma-informed approaches to ensure a positive experience for children.
• Collaborate with a dedicated team to enhance program offerings and ensure a positive impact on participants' well-being.

•     Engaged effectively with families to communicate information about soccer development programs.

•     Managed inquiries and support through multiple channels, including email, phone, and text, ensuring families felt heard and valued.

•     Provided guidance and resources to families, fostering a supportive environment.