Ilse Salazar
Mission,TX
Summary
Highly motivated and committed Medical Assistant with over a decade of experience, consistently delivering superior performance at individual, team, and organizational levels. Demonstrates exceptional multitasking abilities and efficiently prioritizes workloads, thriving in environments with minimal supervision. Known for meticulous attention to detail and seeking to leverage extensive medical expertise and strong team-building skills in a dynamic, deadline-driven setting. Eager to contribute to advancing healthcare outcomes through innovative solutions and collaborative efforts.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant/Medical Receptionist
Nelson Kalaf MD
01.2021 - 11.2025
- Checked patients in and out for appointments, and collected co-payments.
- Entered insurance, demographics, and health history into the patient database.
- Called patients to confirm scheduled appointments, and obtain additional details.
- I took messages from patients and promptly relayed them to the appropriate staff.
- Refilled medications, worked on med-adherence reports and counseled patients on the importance of medication compliance.
- Answered a multi-line phone system and directed callers to the requested personnel and departments.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Assisted with properly processing records requests.
- Assisted in patient examinations and collected medical histories.
- Educated patients on treatment plans and preventive care.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Collected blood samples from over 30 patients a day using proper techniques and equipment.
- Assisted in training new phlebotomists on procedures and safety protocols.
- Administered injections, medications and treatments as directed by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Changed dressings on wounds to prevent infection and check for healing.
Phlebotomist
Doctors Hospital at Renaissance
10.2019 - 06.2020
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Conducted bleeding time tests and updated results into paper or electronic charts.
- Verified collection orders and communicated discrepancies to nurses.
- Maintained fully-stocked phlebotomy cart, carrier and station.
Medical Assistant
Alton Family Clinic
06.2015 - 09.2019
- Experienced in front and back offices, collecting payments, check patients insurance, schedule appointments and update patient files
- Conducted patient interviews to gather health history, vital signs and information about current medical issues
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment
- Performed diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses. Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations
- Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, injections, suture/staple removal and wound care
Cashier Team Lead
Jack In The Box
01.2014 - 06.2015
- Kept areas clean, organized, and well-stocked to maintain store attractive
- Trained new team members in cash register operation, stock procedures and customer service
- Prepared foods, filled beverages and delivered food orders to customers
- Learned roles of other departments to provide coverage and keep store operational
Education
NRCMA - Nationally Registered Certified Medical Assistant
Southwest School of Business And Technical Careers
McAllen, TX05-2015
High School Diploma -
Juarez Lincoln High School
Mission, TX05-2013
Skills
- Proficient in bilingual communication
- Efficient problem solver
- Laboratory equipment configuration
- Certified in HIPAA compliance
- Inventory management
- Effective sterilization methods
- Proficient in medical terminology
- Co-payment reconciliation
- Appointment coordination
- Prescription management
- Professional telephone communication
- Medical records management
- Medical office administration
- Venipuncture proficiency
- Health insurance validation
- Electrocardiography (EKG)
Certification
- NRCMA- Nationally Registered Certified Medical Assistant,
References
Lulu Gonzalez
Supervisor/Manager
956-904-7472
Gabriela Rodriguez
Manager
956-580-9950
Priscilla Cisneros
Colleague
956-520-6477
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant/Medical Receptionist
Nelson Kalaf MD
01.2021 - 11.2025
Phlebotomist
Doctors Hospital at Renaissance
10.2019 - 06.2020
Medical Assistant
Alton Family Clinic
06.2015 - 09.2019
Cashier Team Lead
Jack In The Box
01.2014 - 06.2015
High School Diploma -
Juarez Lincoln High School
NRCMA - Nationally Registered Certified Medical Assistant
Southwest School of Business And Technical Careers