Iluminada Lucy Tedeschi
Miami,FL
Summary
Hardworking Advocate working diligently on behalf of any persons to obtain necessary assistance. Skilled in coordinating files and resources to meet routine and complex needs. Effective under pressure and in stressful situations. Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Advocacy Coordinator Housing Departments
Hispanic Action League
02.2005 - 11.2013
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Delivered friendly service and offered expert support in every interaction.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
- Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
- Assisted with applications and collected required paperwork to help individuals register for supportive services.
- Completed home-visits, reports, scanning, paperwork and documentation accurately and in timely manner.
- Organized supporting documentation for individuals under evaluation and coordinated paperwork transfers to correct staff members.
- Planned and implemented process improvements and reporting systems to streamline operations.
Education
First Time Home Buyers Educator And Advocacy
Chicago For Latino Institute
07.2009
Skills
- Training Delivery
- Policy Development
- Document Review
- Mediation
- Document Filing
- Attention to Detail
- Problem solving quality
- Decision-Making
- Presentation Skills
- Multicultural Leadership
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Advocacy Coordinator Housing Departments
Hispanic Action League
02.2005 - 11.2013
First Time Home Buyers Educator And Advocacy
Chicago For Latino Institute
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