Ilya Benjamin
Summary
Leading by design. Multi-disciplinary "intrapreneur," stewarding methods from studio practice such as ideation, ethnographic research, prototyping, and service design used to devise approaches to business and social innovation in global contexts.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
Senior Experience Consultant, Advisory Services
Deloitte
, Remote
05.2021 - Current
- Led interdisciplinary teams to bring innovative products and services to market for a diverse set of clients in consumer, life science, and other sectors.
- Demonstrated strong research and facilitation skills, experience leading B2B level experience projects and engaging with senior and executive-level leadership
- Solicit insights through facilitating collaborative workshops, stakeholder interviews, user observation sessions, surveys, and external research with other client stakeholders.
Lead UX/UI Instructor
2U
Remote
05.2020 - Current
- Evaluated skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Facilitated training through daily coaching and regular performance appraisals
Senior User Experience Designer
Stanford University
Remote
02.2021 - 07.2021
- Created ideas and concepts leading to tangible prototypes with intuitive and delightful user experience.
- Recognize strategic needs, lead planning with research-based business recommendations, with Executive level writing, communication, and presenting skills
- Develop phased and actionable roadmaps aligned to client strategies and strategic goals.
User Experience Researcher
UserTesting
Remote
10.2019 - 02.2021
- Confidently navigated and managed ambiguity to deliver high quality strategies and designs to clients
- Analyzed problematic areas to provide recommendations and solutions.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
- Coached business leaders on design thinking and design research through workshop facilitation
UX Research Methods Instructor
UC Berkeley Extension
05.2020 - 07.2020
- Evaluated skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Facilitated training through daily coaching and regular performance appraisals
Business Strategist
PMD Alliance
08.2017 - 08.2018
- Targeted both offline and online consumers by designing multi-pronged, comprehensive marketing strategy.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Produced detailed and relevant reports for use in making business decisions.
- Stewarded methods from studio practice such as ideation, ethnographic research, prototyping, and service design used to devise approaches to business and social innovation in global contexts.
Assistive Technologist
CUNY School Of Professional Studies
08.2013 - 08.2015
- Collaborate with building based teams on meeting the needs of individual students through the use of assistive technology
- Develop, implement, and continually assess the effectiveness of Assistive Technology Services.
- Provide evaluation, modeling and training to staff and parents on the full continuum of communication and technology support.
- Serve as a diagnostic team member and provides ongoing technical assistance to students, staff and families.
Managing Director, Design
Entryway Design, Public Benefits Corp.
New York , NY
08.2015 - 01.2019
- Led change and transformation across business areas to deliver benefits and align company resources.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
- Actively pursue business development opportunities and originate new client engagements for the firm
- Develop prospect and referral networks and support firm efforts in developing and executing business development and marketing strategies
- Lead deal teams on a variety of transactions from initial client pitch to transaction closing
- Manage day-to-day aspects of client relationships, transactions, and investment banking teams and serve as primary client contact on engagements
- Provide leadership, professional development and mentoring for junior staff
Education
MBA -
The Johns Hopkins University - Carey Business
Baltimore, MD06.2024
Master of Science - Design Leadership
Maryland Institute College of Art
Baltimore, MD06.2024
Master of Science - Strategic Design Management
The New School
New York, NY06.2019
Bachelor of Arts - English Language And Literature
University of California Berkeley
Berkeley, CA12.2015
Skills
- Design Thinking
- Facilitation
- Compelling storytelling
- Coaching and mentoring
- Lean and Agile development methodologies
- Digital Transformation
Certification
- Certified Scrum Master, Scrum Alliance, Expires Jul 2023 Issued Jul 2021 · Credential ID 1410126
- IDEO U. Designing Strategy, 2022
- IDEO U. Service Design, 2022
- IBM Enterprise Design Thinking (Advocate)
- d.MBA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Senior Experience Consultant, Advisory Services
Deloitte
05.2021 - Current
Senior User Experience Designer
Stanford University
02.2021 - 07.2021
UX Research Methods Instructor
UC Berkeley Extension
05.2020 - 07.2020
Lead UX/UI Instructor
2U
05.2020 - Current
User Experience Researcher
UserTesting
10.2019 - 02.2021
Business Strategist
PMD Alliance
08.2017 - 08.2018
Managing Director, Design
Entryway Design, Public Benefits Corp.
08.2015 - 01.2019
Assistive Technologist
CUNY School Of Professional Studies
08.2013 - 08.2015
MBA -
The Johns Hopkins University - Carey Business
Master of Science - Design Leadership
Maryland Institute College of Art
Master of Science - Strategic Design Management
The New School
Bachelor of Arts - English Language And Literature
University of California Berkeley
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