Ilyana Alicea
Philadelphia,PA
Summary
Passionate and driven automotive professional with nearly three years of hands-on experience in vehicle detailing, automotive photography, and dealership operations. Known for dedication, work ethic, and a love for cars that fuels a consistent drive to learn and grow. Experienced working closely with RPR (Reconditioning Production Repair) managers and cross-functional dealership teams to ensure top-quality vehicle presentation. Skilled in both technical detailing and creative vehicle photography, with strong communication and customer service abilities to speak with customers being quick and efficient not rushing the customers but making them comfortable with making appointments. Bilingual in English and Spanish.
Overview
5
5
years of professional experience
2022
2022
years of post-secondary education
Work History
Jr. Detailer / Automotive Photographer
AutoNation Toyota
Fort Myers, FL
01.2022 - Current
- Played an active and trusted role within the dealership team, supporting the RPR Manager with reconditioning, photo readiness, and lot organization.
- Captured, edited, and uploaded high-quality automotive photographs for dealership inventory, mastering lighting, composition, and branding consistency.
- Contributed to smooth vehicle turnaround by assisting with quality control, tracking, and inventory flow.
- Collaborated with sales and service departments to align visual presentation with customer expectations.
- Maintained strong attention to detail, pride in craftsmanship, and a deep passion for the automotive industry.
BDC Service Representative
Bennett toyota
Fort Myers, PA
07.2025 - 01.2026
- Bennett Toyota
- Answered inbound service calls and scheduled appointments.
- Confirmed upcoming appointments and followed up with customers as needed.
- Worked with service advisors to help keep the schedule organized.
- Assisted customers with general service questions.
- Experience with CDK making appointments
Assistant Teacher
Grace Community School
Lehigh Acres, FL
03.2022 - 12.2022
- Supported lead teachers in managing daily classroom activities for preschool-aged children.
- Assisted with planning and leading educational activities and creative play.
- Maintained a safe, caring, and structured learning environment.
- Communicated regularly with parents regarding student progress.
Assistant Teacher
Lehigh Child Care Center
Fort Myers, FL
08.2021 - 05.2022
- Helped organize classroom materials and led age-appropriate educational activities.
- Built positive, trusting relationships with children to support emotional development.
- Assisted with daily routines including meals, rest time, and clean-up.
- Ensured compliance with childcare regulations and safety procedures.
Education
East Lee County High School
Lehigh Acres, FLSkills
- Automotive Photography & Vehicle Staging
- Customer Service & Client Communication
- Inventory Management & Organization
- Classroom Support & Child Supervision
- Microsoft Office (Word, Excel, Outlook , CDK, xtime)
- Service scheduling
Languages
- Spanish
- English, Fluent
- Spanish, Advanced
Timeline
BDC Service Representative
Bennett toyota
07.2025 - 01.2026
Assistant Teacher
Grace Community School
03.2022 - 12.2022
Jr. Detailer / Automotive Photographer
AutoNation Toyota
01.2022 - Current
Assistant Teacher
Lehigh Child Care Center
08.2021 - 05.2022
East Lee County High School