Ilyana Rooke
Santa Cruz,CA
Overview
7
7
years of professional experience
Work History
Bookseller
Barnes and Noble
08.2023 - 08.2024
- Worked at the register, managing purchases, returns, and exchanges.
- Worked at the customer service desk answering questions, answering the phone, and providing recommendations.
- Got customers interested in signing up for memberships.
- Created eye-catching displays for popular titles and seasonal themes.
- Improved overall store appearance through regular cleaning tasks and attention to detail.
- Trained and advised new employees.
Teen Advisory Board Member
Dimond Library
03.2022 - 07.2023
- Provided feedback on library events and environment, suggesting improvements tailored to teens.
- Participated in regular meetings to discuss upcoming events and brainstorm new ideas.
- Designed and organized events and workshops aimed at all ages.
- Aided and led community events.
- Created flyers and advertisements to provoke interest of community members.
Babysitter
Local Families
01.2020 - Current
- Designed and played games and coloring activities to entertain children of different interests.
- Organized and straightened up play area after activities.
- Sanitized and put away used dishes and food after meals.
- Prepared meals and snacks on a timely basis.
- Handled and resolved conflicts between siblings.
- Communicated with children and guardians.
Pet Sitter
Local Owners
01.2018 - Current
- Prepared food and water following instruction from owners.
- Communicated professionally with owners via phone and text.
- Developed time management skills in ensuring pets were fed, entertained, and hygienically cared for on a scheduled and routine basis.
Education
Bachelor of Arts - Film And Digital Media
University of California, Santa Cruz
Santa Cruz, CA06-2028
High School Diploma -
Skyline High School
Oakland, CA05-2024
Skills
- Patience and Empathy
- Time Management
- Reliability and Punctuality
- Adaptability
- Customer Service
- Communication
- Organization
- Sales processing
- Creating displays
Timeline
Bookseller
Barnes and Noble
08.2023 - 08.2024
Teen Advisory Board Member
Dimond Library
03.2022 - 07.2023
Babysitter
Local Families
01.2020 - Current
Pet Sitter
Local Owners
01.2018 - Current
Bachelor of Arts - Film And Digital Media
University of California, Santa Cruz
High School Diploma -
Skyline High School
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