Ilyjah Free
Self Employed
Oklahoma City,OK
5
years of professional experience
Customer-focused professional with experience in sales consultation, CRM updates, and lead qualification. Skilled in problem-solving, reliable follow-up, and clear communication. Known for building positive customer connections and supporting smooth service delivery.
Work History
Digital Content Creator
2 Years 2 Months- Planned content calendars to maintain consistent publishing across digital channels.
- Edited video, graphics, and copy using Adobe Creative Suite and Canva.
- Optimized posts for SEO, audience engagement, and platform-specific best practices.
Travel Sales Consultant
2 Years 1 Month- Consulted customers on service options, matching travel needs with appropriate recycling pickup solutions.
- Managed inbound sales inquiries, qualifying leads and guiding prospects through service enrollment.
- Coordinated account details, ensuring accurate scheduling, address verification, and pickup preferences.
- Maintained CRM records, updating customer communications, service changes, and follow-up actions.
Education
Associate of Science - Business
Skills
Customer service and satisfaction
Teamwork and collaboration
Problem-solving
Time management
Reliability
Excellent communication
Timeline
Digital Content Creator
Self Employed
2024.08 - CurrentRead More
Travel Sales Consultant
Recyclops
2022.03 - 2024.04Read More
Lane Community College
Associate of Science from Business
Read More