IMAAD KHALIPHA
Denton,TX
Summary
Experienced Sales and Finance Manager with over 10 years of expertise in overseeing transactions and reconciling monthly financial reports and increasing annual revenue. Innovative team leader adept at managing departments to achieve goals efficiently and successful at providing training and coaching to staff. Brings confidence, teamwork, and strong decision-making abilities. Detail- oriented and organized, capable of handling multiple projects simultaneously with precision Ambitious finance manager offering several years of experience increasing productivity through automation of processes.
Overview
11
11
years of professional experience
Work History
Finance Manager
Best Deals Auto
Denton, TX
05.2019 - Current
- Demonstrated expertise in various financial products, creating tailored presentations for customers, highlighting the advantages of specific financing plans tailored to their individual needs
- Built and maintained strong relationships with customers, lenders and other stakeholders
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages
- Evaluated loan requests and documents to verify accuracy and completeness
- Assessed potential risks and evaluated loan products to recommend the best options for clients
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases
- Established plans and payoffs for customers' loans while focusing on controlling overall costs
- Gathered feedback regarding client vehicle needs and adjusted inventory as needed
Sales Manager
Best Deals Auto
Denton, TX
01.2017 - 05.2019
- Actively prospect and develop new dealer relationships.
- Manage active accounts in-person on a weekly basis, ensuring customer satisfaction.
- Grow topline revenue and sales volume.
- Maximize revenue per vehicle while growing our dealer network.
- Meet with dealers to discuss their current and future needs and to assess the quality of the company’s relationship with them.
- Develop and follow up on business leads; and oversees lead generation activities such as cold calls and direct email.
- Implement best practices at stocking dealerships.
- Manage all aspects of stocking dealerships.
- Maintain customer information within CRM.
- Prepare segment sales forecasts by units and dollars.
- Compare sales results to goals and take corrective action where necessary.
- Provide sales input for strategic planning process.
Sales Associate
Best Deals Auto
Denton, TX
01.2015 - 01.2017
- Thoroughly explaining aspects of buying or leasing to all customers utilizing up-to-date product and pricing information
- Responsible for following up and retention of current and previous customers through direct phone calls and sponsored customer events
- Achieve high ratings for customer satisfaction per internal customer surveys and per external measurements (industry surveys) by being highly responsive to customer needs and speedily resolving any customer problems and/or complaints
- Upgrade knowledge of products and services and maintain professional and technical expertise by attending trade shows and/or educational programs, establishing personal networks, reviewing industry publications, and participating in professional societies
- Ensure correct handling of all sales transactions by tracking and submitting all necessary documentation
- Ensure regular use of sales prospecting and follow-up systems to increase retail facility business
- Keep clients informed of any changes prior to delivery
Staff Supervisor
Denny's
Dallas, TX
01.2014 - 01.2015
- Managed inventory levels for restaurant supplies, reducing food waste and lowering costs
- Provided support to an 18-person wait staff at Denny's, helping them meet the diverse needs of numerous customers each day with a focus on social relevance and deliberate service
- Contributed to team success by cross-training in other positions, increasing operational flexibility
- Maintained a positive work environment through effective communication with colleagues and management teams alike
Education
Bachelor of Arts - Business Integrated Studies
University of North Texas
Denton, TX12.2018
Skills
- Budgeting
- Credit Analysis
- Financial Analysis
- Customer relationship development
- Financial analysis
- Staff training
- Workflow coordination
- Financial management
- GAAP
- Cost accounting
- Deal structuring
- Sales enablement
- Performance analysis
- Customer satisfaction
- Credit analysis
- Coaching and training
- Cash flow management
- Strategic planning
Timeline
Finance Manager
Best Deals Auto
05.2019 - Current
Sales Manager
Best Deals Auto
01.2017 - 05.2019
Sales Associate
Best Deals Auto
01.2015 - 01.2017
Staff Supervisor
Denny's
01.2014 - 01.2015
Bachelor of Arts - Business Integrated Studies
University of North Texas
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