Results-oriented professional with extensive experience in retail and logistics. Expertise in streamlining operational processes and developing training programs that enhance team productivity and customer engagement. Dedicated to leveraging strong communication skills to foster a culture of excellence.
Overview
24
24
years of professional experience
Work History
Store Manager
One Love Store
Cayce, SC
04.2016 - 02.2026
Led team in achieving sales targets through effective merchandising and inventory management.
Streamlined operational processes, enhancing staff productivity and customer satisfaction.
Developed training programs for new employees, fostering a culture of continuous improvement.
Analyzed sales data to identify trends, informing strategic decisions for product placement.
Ensured timely delivery of goods across assigned routes, enhancing customer satisfaction and retention.
Operated delivery vehicles in compliance with safety regulations, minimizing risk and maintaining vehicle integrity.
Managed inventory checks before deliveries, ensuring accuracy in order fulfillment and stock management.
Trained new drivers on company protocols and best practices for efficient route navigation and delivery processes.
Platoon Sergeant
US Army
Fort Sill, OK
06.2006 - 10.2009
Supervised daily operations of platoon, ensuring mission readiness and compliance with Army standards.
Developed and implemented training programs to enhance soldier skills and operational effectiveness.
Coordinated logistical support for training exercises, optimizing resource allocation and deployment strategies.
Conducted performance evaluations, providing feedback to promote professional development among soldiers.
Mentored junior non-commissioned officers on leadership techniques and conflict resolution strategies.
Machine Operator
CINTAS, Professional Uniform and Facility Services
Cayce, SC
07.2002 - 10.2006
Operated machinery to produce high-quality uniform products efficiently.
Monitored production processes to ensure compliance with safety and quality standards.
Conducted routine maintenance on equipment to minimize downtime and enhance performance.
Collaborated with team members to streamline workflow and improve productivity.
Trained new operators on machine functions and safety protocols effectively.
Implemented process improvements that enhanced operational efficiency and reduced waste.
Assisted in troubleshooting machinery issues, ensuring quick resolution to maintain output levels.
Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Set up and ran machinery to produce exceptional products for industrial needs.
Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Education
Associate of Applied Science - Computer And Information Sciences
Midlands Technical College
West Columbia, SC
04-2009
Associate of Arts - Language Interpretation And Translation
Defense Language Institute
San Antonio, TX
01-2007
High School Diploma -
Sudan High School
Khartoum,Sudan
04-1997
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Training and mentoring
Store opening and closing
Friendly and positive
Team leadership
Inventory management
Outstanding communication skills
Team leadership and coaching
Inventory control
Employee training
Product merchandising
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Senior Delivery Driver
Standard Distributing Co.
10.2020 - 11.2023
Store Manager
One Love Store
04.2016 - 02.2026
Platoon Sergeant
US Army
06.2006 - 10.2009
Machine Operator
CINTAS, Professional Uniform and Facility Services
07.2002 - 10.2006
Associate of Applied Science - Computer And Information Sciences
Midlands Technical College
Associate of Arts - Language Interpretation And Translation