Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Imalshi Weerawardana

Livonia,MI

Summary

Dependable and detail oriented professional with a strong foundation in Medical Assisting and hands on leadership experience in fast-paced customer service environments. Proven ability to coordinate operations, keep records accurate, and support teams while transitioning into healthcare

Overview

5
5
years of professional experience

Work History

Fast Food Manager

Jersey Mikes Sub
Livonia, MI
05.2024 - 07.2026
  • Started off as a team member and quickly promoted to become a shift lead within a few months based on my performance and reliability.
  • Maintained a clean and organized workspace in a high volume environment
  • Resolved customer concerns calmly to prevent escalation.
  • Balancing tasks during busy periods like customer service, order coordination and workspace maintenance.

Quickly Boba Cafe
Livonia, MI
09.2023 - 04.2024
  • Prepared and served bubble tea drinks based on customer preference.
  • Managed customer orders by myself while maintaining accuracy and friendly service.
  • Maintain a clean, organized environment and follow sanitary procedures.

Pet supplies plus
Livonia, MI
08.2021 - 07.2023
  • Promoted to manager position within one year based on strong customer service, knowledge about products and leadership skills.
  • Assisted coworkers and handled manager responsibilities.
  • Educate customers on pet care products and help them select items for their pets needs.
  • Keep the sales floor organized and supported stocking, merchandising and store upkeep.

Education

Associate - Medical Assisting

Schoolcraft College
Livonia, MI
04-2027

Skills

  • Ability to use Microsoft Office Suite like Excel, Word, Google Workspace with guidance
  • Knowledge in Medical Terminology, EHR basics, HIPAA awareness and vital signs
  • Patient communication, time management, working in a busy environment
  • Maintain accurate records and handle patient information with professionalism
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Time management
  • Organizational skills

Activities

  • Spartans Mask Mission Livonia
  • Created on May 2020
  • Partnered with Spartans Mask Mission-Livonia
  • A fundraising project, initiated by Stevenson High School students, that raised money for donating KN-19 masks for those in need during covid 19.

Timeline

Fast Food Manager

Jersey Mikes Sub
05.2024 - 07.2026

Quickly Boba Cafe
09.2023 - 04.2024

Pet supplies plus
08.2021 - 07.2023

Associate - Medical Assisting

Schoolcraft College