Iman Banks-Tillman
Orlando,FL
Summary
Clinical Researcher with 2 years of experience conducting research to study human diseases and drive healthcare improvements. Investigative professional leading clinical research to support diagnosis and treatment of diseases. Critical thinker with background developing and improving methodologies and procedures for superior data analysis and reporting. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Clinical Research Laboratory Technician
Conquest Research
04.2022 - Current
- Improved lab efficiency by streamlining sample processing and documentation procedures.
- Set and oversaw quality assurance guidelines for laboratory work.
- Monitored and documented safety standards to verify compliance.
- Provided support and guidance to junior lab staff.
- Designed, constructed and implemented research proposals, protocols and procedures.
- Maintained compliance with regulatory requirements through meticulous documentation of study procedures, findings, and ethical considerations.
- Maintained a high level of ethical conduct throughout all aspects of clinical trials, ensuring adherence to Good Clinical Practice guidelines and other relevant regulations.
- Enhanced patient care by accurately performing and interpreting ECG tests.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Supported new staff members with hands-on training and mentorship, fostering professional growth within the team.
Phlebotomist/Lab Technician
Quest Diagnostics
09.2021 - 10.2023
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Organized daily work based on collection priority.
- Packaged and shipped specimens to central lab daily.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Provided guidance and support to laboratory personnel.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Nursing Unit Secretary/Rehabilitation Nurse technician
Encompass Health Rehabilitation
07.2019 - 12.2021
- Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments, and handling patient inquiries.
- Managed inventory of unit supplies, placing timely orders to maintain adequate stock levels.
- Processed physician orders with precision, reducing medication errors and enhancing patient safety.
- Registered and verified patient records before triage with most up-to-date information.
- Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
- Improved patient care by efficiently managing medical records and transcribing physician orders.
Education
Master's degree - Global public health
Southern New Hampshire University
10.2023
Bachelors - Health Science
Florida A&M University
Tallahassee, FL05.2018
Skills
- Time Management
- Multitasking Abilities
- Quality Control
- Problem-Solving
- Specimen Preparation
- Effective Communication
- Laboratory techniques
- Phlebotomy
- Participant screening
- Study protocols
- Active Listening
- Research SOPs understanding
- Clinical Research Ethics
- Good Clinical Practices (GCP)
- Scheduling proficiency
- Organizational Skills
- Microsoft
- Analytical and Critical Thinking
- Medical Records Management
- Team Leader
- HIPAA Compliance
- Records Management Systems
- Data Entry
- Office Management
- Administrative Support
- Scheduling and calendar management
- EKG and vital signs
Certification
- Phlebotomist, , Florida healthcare academy in Orlando Florida diploma
- Rehabilitation Services management Track,
- Certified HIV Testing Counselor 500/501
Timeline
Lead Clinical Research Laboratory Technician
Conquest Research
04.2022 - Current
Phlebotomist/Lab Technician
Quest Diagnostics
09.2021 - 10.2023
Nursing Unit Secretary/Rehabilitation Nurse technician
Encompass Health Rehabilitation
07.2019 - 12.2021
Master's degree - Global public health
Southern New Hampshire University
Bachelors - Health Science
Florida A&M University
- Phlebotomist, , Florida healthcare academy in Orlando Florida diploma
- Rehabilitation Services management Track,
- Certified HIV Testing Counselor 500/501
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