IMANE CHAABA
Brooklyn,NY
Summary
Hardworking and reliable female with strong ability in multitasking and getting any job done.Highly organized, proactive and punctual with team-oriented mentality. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
5
5
years of professional experience
Work History
Cashier Assistant
CVS Pharmacy Health
New York, NY
06.2022 - Current
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Answered customers' questions concerning location, price and use of merchandise.
- Greeted customers and provided friendly customer service.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Resolved customer complaints in a professional manner.
Research Assistant
Borough of Manhattan Community College
BROOKLYN, NY
01.2022 - 05.2022
- Reviewed new research literature to remain current with examination procedures.
- Generated reports and made recommendations based on research outcomes.
- Participated in meetings, presentations and other events.
- Created detailed summaries of existing studies for use in further investigations.
- Conducted primary and secondary research to identify relevant information for project development.
Political Phone Banker
Felicia Singh NYC Council
BROOKLYN, NY
04.2021 - 06.2021
- Working with a political campaign to collect voter data and get out the vote.
- Convincing and communication skills.
MANAGER
Dunkin' Brands
BROOKLYN, NY
01.2020 - 01.2023
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
Education
Liberal Arts And General Studies
Borough of Manhattan Community College of The City University of New York
01.2023
Certified By Gary Tuerack, Chief Visionary of NSLS
The National Society of Leadership And Success
11.2021
Phi Theta Kappa Honor Society
Inducted Into Phi Theta Kappa Honor Society
11.2021
Skills
- Leadership messaging and speechwriting
- Team development
- Customer service
- Relationship building
- Friendly and hardworking
- Guest Services
- Customer Complaint Resolution
- Positive and professional
- Customer Relationship Management (CRM)
Languages
French
Professional
Arabic
Professional
Timeline
Cashier Assistant
CVS Pharmacy Health
06.2022 - Current
Research Assistant
Borough of Manhattan Community College
01.2022 - 05.2022
Political Phone Banker
Felicia Singh NYC Council
04.2021 - 06.2021
MANAGER
Dunkin' Brands
01.2020 - 01.2023
Liberal Arts And General Studies
Borough of Manhattan Community College of The City University of New York
Certified By Gary Tuerack, Chief Visionary of NSLS
The National Society of Leadership And Success
Phi Theta Kappa Honor Society
Inducted Into Phi Theta Kappa Honor Society
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