IMANI BYRD
Hempstead
Summary
Client-focused operations professional with experience across accounting, logistics, and EDI environments. Proven ability to manage client accounts, resolve billing and transaction discrepancies, and coordinate cross-functional teams to ensure smooth onboarding and ongoing success. Strong background in financial operations, systems troubleshooting, and improving process efficiency in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Bookkeeper (EDI Environment)
Spring Systems Inc
Valley Stream
02.2025 - Current
- Manage financial transactions and workflows tied to EDI systems, ensuring accuracy across client accounts
- Investigate and resolve billing discrepancies and transaction issues impacting customers and vendors
- Collaborate with internal teams to troubleshoot system and data-related issues, improving overall process efficiency
- Support client-related inquiries by identifying root causes and ensuring timely resolution
- Maintain financial records, reconciliations, and reporting to ensure data integrity and compliance
- Assist with month-end close, including reconciliations and journal entry support
Accounting Manager (Client-Facing Operations)
Port Brokers Inc
New York
01.2023 - 02.2025
- Managed day-to-day accounting operations while serving as a key point of contact for account-related issues
- Resolved client and vendor discrepancies related to invoicing, payments, and revenue tracking
- Coordinated with internal teams to ensure accurate and timely service delivery across accounts
- Prepared and reviewed financial reports, identifying inconsistencies and driving resolution
- Handled escalations and worked to resolve high-priority account issues
- Supported process improvements to enhance operational efficiency and reporting accuracy
Accounting Specialist Manager (Logistics / Operations)
Sekologistics
New York
01.2021 - 01.2023
- Managed financial operations and documentation supporting logistics and client accounts
- Processed transactions and ensured accuracy across multiple payment methods and systems
- Reconciled accounts and resolved discrepancies to maintain clean and accurate records
- Coordinated with internal teams to support smooth operational workflows tied to shipments and billing
- Prepared invoices, purchase orders, and financial documentation aligned with client requirements
- Assisted with reporting and process improvements across accounting and operations
Education
High School -
Jamaica High School
Some College (No Degree) - Accounting
SUNY Empire State College
Saratoga Springs, NYSkills
- Client Onboarding & Account Management
- EDI & Transaction Processing
- Billing & Financial Operations
- Issue Resolution & Escalation Handling
- Cross-Functional Collaboration
- Process Improvement & Efficiency
- Customer Success & Retention
- Systems Troubleshooting (Accounting & EDI)
- Excel (Pivot Tables, VLOOKUP)
- QuickBooks & Accounting Systems
Timeline
Bookkeeper (EDI Environment)
Spring Systems Inc
02.2025 - Current
Accounting Manager (Client-Facing Operations)
Port Brokers Inc
01.2023 - 02.2025
Accounting Specialist Manager (Logistics / Operations)
Sekologistics
01.2021 - 01.2023
High School -
Jamaica High School
Some College (No Degree) - Accounting
SUNY Empire State College