IMANI BYRD
Hempstead,NY
Summary
Finance and operations professional with a strong foundation in accounting, financial analysis, and process improvement. Experienced in managing high-volume transactions, resolving complex discrepancies, and supporting reporting accuracy across fast-paced environments. Known for driving efficiency, strengthening financial processes, and delivering consistent, high-quality results.
Overview
8
8
years of professional experience
Work History
BOOKKEEPER (EDI ENVIRONMENT)
Spring Systems Inc
Valley Stream, NY
02.2025 - Current
- Manage financial transactions tied to EDI systems, ensuring accuracy across multiple client accounts
- Investigate and resolve billing discrepancies and transaction issues impacting customers and vendors
- Partner with internal teams to troubleshoot system and data issues, improving workflow efficiency
- Support client inquiries by identifying root causes and delivering timely, effective resolutions
- Maintain financial records, reconciliations, and reporting to ensure compliance and data integrity
- Assist with month-end close, including reconciliations and journal entries
ACCOUNTING MANAGER (CLIENT-FACING OPERATIONS)
Port Brokers Inc
New York, NY
05.2023 - 02.2025
- Oversaw daily accounting operations while acting as a primary contact for client account issues
- Resolved discrepancies related to invoicing, payments, and revenue tracking
- Coordinated cross-functional teams to ensure accurate and timely service delivery
- Prepared and reviewed financial reports, identifying inconsistencies and driving resolution
- Managed escalations and resolved high-priority account concerns
- Improved internal processes to enhance efficiency and reporting accuracy
ACCOUNTING SPECIALIST MANAGER (LOGISTICS / OPERATIONS)
Sekologistics
New York, NY
04.2021 - 05.2023
- Managed financial operations supporting logistics and client accounts
- Processed transactions across multiple systems, ensuring accuracy and compliance
- Reconciled accounts and resolved discrepancies to maintain clean financial records
- Collaborated with operations teams to support shipment-related billing workflows
- Prepared invoices, purchase orders, and financial documentation
- Contributed to reporting improvements and operational efficiency initiatives
PERSONAL BANKER
JPMorgan Chase & Co.
Jamaica, NY
01.2018 - 04.2021
- Delivered personalized banking solutions including accounts, credit products, and financial services
- Built strong client relationships by identifying needs and recommending tailored solutions
- Handled account management, transactions, and issue resolution in a high-volume environment
- Consistently met or exceeded sales and service goals through effective cross-selling
- Maintained compliance with banking regulations and internal policies
- Collaborated with team members to improve customer satisfaction and branch performance
Education
High School -
Jamaica High School
Jamaica06-2013
Present -
SUNY Empire State College
Saratoga Springs, NYSkills
- Client Onboarding & Account Management
- EDI & Transaction Processing
- Billing & Financial Operations
- Issue Resolution & Escalation Handling
- Cross-Functional Collaboration
- Process Improvement
- Customer Success & Retention
- Systems Troubleshooting
- Microsoft Excel (Pivot Tables, VLOOKUP)
- QuickBooks & Accounting Systems
- Microsoft Excel
- QuickBooks
- EDI Systems
- CRM Platforms
- Financial Reporting Tools
PROFESSIONAL HIGHLIGHTS
- Proven ability to resolve complex billing and transaction discrepancies
- Recognized for improving workflows and increasing operational efficiency
- Strong client-facing experience with a focus on communication and problem-solving
Timeline
BOOKKEEPER (EDI ENVIRONMENT)
Spring Systems Inc
02.2025 - Current
ACCOUNTING MANAGER (CLIENT-FACING OPERATIONS)
Port Brokers Inc
05.2023 - 02.2025
ACCOUNTING SPECIALIST MANAGER (LOGISTICS / OPERATIONS)
Sekologistics
04.2021 - 05.2023
PERSONAL BANKER
JPMorgan Chase & Co.
01.2018 - 04.2021
High School -
Jamaica High School
Present -
SUNY Empire State College