Imani Croslin
The Bronx,NY
Summary
Detail-oriented student with strong technical skills and the ability to learn concepts quickly. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Solid team
player with upbeat, positive attitude who thrives in a highly collaborative, fast-paced
environment. Strong organizational, technical and analytical skills.
Overview
6
6
years of professional experience
Work History
Client Service Representative
Bandfield Pet Hospital
Pelham, NY
08.2021 - Current
- Update clients files with up to date vaccinations and medicine
- Worked as a team member performing cashier duties, product assistance and cleaning.
- Expressed appreciation and invited customers to return to the store.
- Assist doctor when needed
- Maintain clean and healthy environments
- Train and help newly co workers
- Adheres scripts and protocol to response and questions
- Routing calls and messages to proper staff
Group Leader
Direcions For Our Youth
The Bronx, NY
10.2018 - 06.2022
- Plan implement and document successful educational recreation, youth leadership, community service and art activities with school aged children.
- Adhere to policies and procedures in pro-active manner, making the safety and care of children a primary focus.
- Build positive relationships with after school participants/ foster proper connections with participants.
- Actively engage with children with the goal of fostering the positive development of children each and the group.
- Assist children with homework and studies.
Program Assistant
Good Shepherd Services
Bronx , NY
06.2017 - 06.2018
- Assist group leader with activities including sports and recreation educational arts, and special events.
- Collect attendance folders and other data
- Distribute lunches and snacks
- Support activity instructor with team building lessons.
Education
GED -
Boricua College
New York, NY08.2023
No Degree -
Evander Childs Educational Campus
New York, NYSkills
- Neat, clean and professional
- Reliable and punctual
- Active listening skills
- Cash handling
- Energetic work attitude
- Reliable team worker
- Computer proficient
- Cooperative team member
- Quick Learner
- Courteous demeanor
- 50 WPM
Skills
- Exceptional presentation and customer service skills
- Ability to multi task, work in team structure forms, create and complete given task in a timely manner
- Critical Thinking: using logic and reasoning to identify the strengths and weakness of alternative solutions, conclusions, or approaches to problems.
Timeline
Client Service Representative
Bandfield Pet Hospital
08.2021 - Current
Group Leader
Direcions For Our Youth
10.2018 - 06.2022
Program Assistant
Good Shepherd Services
06.2017 - 06.2018
GED -
Boricua College
No Degree -
Evander Childs Educational Campus
Similar Profiles
Lauren McClureLauren McClure
Veterinary Technician at Little Leader,Rsvp.Roo,Vca& Bandfield Pet HospitalVeterinary Technician at Little Leader,Rsvp.Roo,Vca& Bandfield Pet Hospital
Chutinan SuwannasingChutinan Suwannasing
Veterinary Doctor at Part time job at Mohtaulek animal clinic, Puurr+pet hospital, Small Animal Teaching Hospital CUVETVeterinary Doctor at Part time job at Mohtaulek animal clinic, Puurr+pet hospital, Small Animal Teaching Hospital CUVET
Kimberly RileyKimberly Riley
Director of Veterinary Quality at Banfield Pet HospitalDirector of Veterinary Quality at Banfield Pet Hospital