Imani Curtis
Jacksonville
Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Diligent worker eager to take on challenging tasks and support the team. Bringing many years of experience. Safety-conscious and quality-minded, committed to ensuring efficient and effective completion of all assigned duties.
Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Overview
4
4
years of professional experience
2026
2026
years of post-secondary education
Work History
Correctional Officer
Columbia Correctional Institution
Lake City
06.2024 - Current
- Enforced rules and regulations to maintain safety within the facility.
- Conducted regular inspections to ensure compliance with security protocols.
- Monitored inmate behavior and reported any suspicious activities or incidents.
- Collaborated with staff to develop and implement behavioral management strategies.
- Assisted in emergency response situations following established procedures.
- Maintained accurate records of inmate interactions and disciplinary actions.
- Provided guidance and support to new officers during training sessions.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Pediatrics reception
Pediatrix urgent care
Jacksonville
03.2023 - 06.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Referral Coordinator
UF health oncology
Jacksonville
04.2022 - 06.2024
- Coordinated patient referrals with healthcare providers and specialists efficiently.
- Managed appointment scheduling and follow-up communications for patients.
- Utilized electronic health record systems to maintain accurate patient information.
- Collaborated with medical staff to streamline referral processes and procedures.
- Communicated effectively with patients to address inquiries and concerns.
Education
Associate of Science - Paralegal Studies
FSCJ
Jacksonville, FL 08.2021 - 02.2026
Duval Mycro School
Jacksonville, FLSkills
- Case management
- Legal research
- Client advocacy
- Effective communication
- Team collaboration
- Record management
- Conflict resolution
- Customer service
- Time management
- De-escalation techniques
- Weapons training
- Records management
- Incident prevention
- Observation techniques
Timeline
Correctional Officer
Columbia Correctional Institution
06.2024 - Current
Pediatrics reception
Pediatrix urgent care
03.2023 - 06.2024
Referral Coordinator
UF health oncology
04.2022 - 06.2024
Associate of Science - Paralegal Studies
FSCJ
08.2021 - 02.2026
Duval Mycro School